Compare Retreaver, Telmetrics, and CallTrackingMetrics
 Retreaver 4.9 Based on 27 reviews Optimized for quick response |  Telmetrics 4.5 Based on 12 reviews Optimized for quick response |  CallTrackingMetrics 4.5 Based on 342 reviews Optimized for quick response |
Pricing
| ‐ | ‐ | Business $19 /month | |
| ‐ | ‐ | Marketing $99 /month | |
| ‐ | ‐ | Contact Center $299 /month | |
Free Trial | Free Trial | Free Trial |
Ratings
| Meets Requirements | 9.3 (Based on 25 reviews) | 8.8 (Based on 12 reviews) | 9.0 (Based on 335 reviews) |
| Ease of Use | 8.8 (Based on 26 reviews) | 8.1 (Based on 12 reviews) | 8.7 (Based on 335 reviews) |
| Ease of Setup | 9.0 (Based on 18 reviews) | 8.8 (Based on 9 reviews) | 8.6 (Based on 281 reviews) |
| Ease of Admin | 9.2 (Based on 18 reviews) | 8.4 (Based on 10 reviews) | 8.8 (Based on 284 reviews) |
| Quality of Support | 9.6 (Based on 24 reviews) | 9.7 (Based on 12 reviews) | 9.1 (Based on 301 reviews) |
| Ease of Doing Business With | 9.8 (Based on 18 reviews) | 9.7 (Based on 10 reviews) | 9.2 (Based on 281 reviews) |
| Product Direction (% positive) | 9.6 (Based on 26 reviews) | 9.1 (Based on 12 reviews) | 9.2 (Based on 332 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 88.9% | 16.7% | 74.0% |
Mid-Market (51-1000 emp.) | 11.1% | 50.0% | 22.8% |
Enterprise (> 1000 emp.) | 0.0% | 33.3% | 3.2% |
Reviewers' Industry
Marketing and Advertising 57.1% | Marketing and Advertising 58.3% | Marketing and Advertising 40.7% | |
Internet 17.9% | Internet 25.0% | Internet 11.3% | |
Health, Wellness and Fitness 7.1% | Hospital & Health Care 8.3% | Information Technology and Services 4.2% | |
Staffing and Recruiting 3.6% | Automotive 8.3% | Consumer Services 3.4% | |
Online Media 3.6% | ‐ | Health, Wellness and Fitness 2.8% | |
Other 10.7% | Other 0.0% | Other 37.6% |
Reviews
| Most Helpful Favorable Review | Stephen L. User in Internet The price. You cannot beat the cost of use. It does everything I need to track phone calls at a fraction of the price of other platforms. I also find it to be more accurate when tracking duration. Customer support has been great as well. Campaign set up is... | G2 Crowd User in Marketing and Advertising They are one of the most, if not most, experienced vendor in the call tracking industry and thus bring all kinds of expertise to the table. Call tracking data is highly accurate, API documentation is incredibly thorough, and customer service is top-notch. ... | Larissa W. Administrator in Marketing and Advertising I've used CTM at two different companies now, in both an e-commerce and marketing agency setting. In both instances, the tool has proven absolutely vital in our tracking efforts and measuring ROI. There are certainly other call tracking options available,... |
| Most Helpful Critical Review | Megan K. Internal Consultant in Internet I like everything. Gives the opportunity to provide valuable feedback to your clients to prove that their marketing is working! | Paloma N. User in Insurance Over the course of almost a year using CallTrackingMetrics, we ran into a few problems here and there, and though the customer service team usually responded promptly, I never felt that I was getting the best service or assistance that we could have been. I... |
