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Compare RO Innovation vs CloudApp

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comparison of RO Innovation vs. CloudApp
based on data from user reviews. RO Innovation rates 3.6/5 stars with 10 reviews. CloudApp rates 4.7/5 stars with 449 reviews. Each product's score is calculated by real-time data from verified user reviews.

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RO Innovation
CloudApp
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RO Innovation
RO Innovation
3.6
Based on 10 reviews
CloudApp
CloudApp
4.7
Based on 449 reviews
Optimized for quick response
 
Free
$0 per user per month
 
Pro
$9 per user per month
 
Team
$10 per user per month
 
Business
$19 per user per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
6.9
(Based on 10 reviews)
9.3
(Based on 418 reviews)
Ease of UseSee More
Ease of UseSee More
7.5
(Based on 10 reviews)
9.4
(Based on 418 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.2
(Based on 7 reviews)
9.5
(Based on 175 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.0
(Based on 9 reviews)
9.4
(Based on 162 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 9 reviews)
9.1
(Based on 244 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
9.3
(Based on 132 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.2
(Based on 9 reviews)
8.7
(Based on 413 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
63.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
70.0%
31.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.0%
4.7%
 
Computer Software
75.0%
Internet
22.8%
 
Internet
16.7%
Computer Software
19.1%
 
Telecommunications
8.3%
Marketing and Advertising
12.8%
 
Information Technology and Services
10.0%
 
Design
3.4%
 
Other
0.0%
Other
31.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan G.
Administrator in Telecommunications

Very easy to manage and use, customers like the accessibility and the ability to easily share content with their colleagues using "spotlights". Data analytics is excellent, as is customer support.

G2 Crowd User in Computer Software

My favorite feature is being able to get a public link of my upload, sharing the file with customers, and getting analytics on the file. If I produce some sort of content and want to know whether it resonates with my customers, CloudApp allows me to jump in...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

This tool was implemented at my company some time ago - it is very difficult to make changes, it is not user friendly and we've lost confidence in it. I just wish we had a different tool

G2 Crowd User in Market Research

I don't like that it automatically uploads the image I wish it had the easy drag and drop tab like Skitch does I wish there was an interface so you can click on actions rather than fully depend on keyboard shortcuts I don't like the interface

 
 No videos provided.

Learn how Gainsight Customer Support Manager Steve Davis uses CloudApp to enhance the benefits of customer support software and customer success software. CloudApp's video, GIF, and image capture features simplify B2B customer support software with easy sharing links to speed up communication for any support process.
Learn more at https://www.getcloudapp.com/

 No downloads provided.
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Kate from G2 Crowd

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