Compare Rukovoditel vs BMC Remedy
See this
comparison of Rukovoditel vs. BMC Remedy
based on data from user reviews. Rukovoditel rates 4.8/5 stars with 13 reviews. BMC Remedy rates 3.6/5 stars with 221 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Standard Part
$0
No Restrictions
 
Extension
$95
No Restrictions
 
Free Trial Unavailable
Free Trial Unavailable
Rukovoditel
Standard Part
$0No Restrictions
Extension
$95No Restrictions
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.2
7.9
Ease of Use
Ease of Use
9.2
7.1
Ease of Setup
Ease of Setup
9.2
6.9
Ease of Admin
Ease of Admin
8.8
7.2
Quality of Support
Quality of Support
9.3
7.3
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
7.9
Product Direction (% positive)
Product Direction (% positive)
9.1
5.8
Meets Requirements
Rukovoditel
9.2
BMC Remedy
7.9
Ease of Use
Rukovoditel
9.2
BMC Remedy
7.1
Ease of Setup
Rukovoditel
9.2
BMC Remedy
6.9
Ease of Admin
Rukovoditel
8.8
BMC Remedy
7.2
Quality of Support
Rukovoditel
9.3
BMC Remedy
7.3
Ease of Doing Business With
Rukovoditel
Not enough data available
BMC Remedy
7.9
Product Direction (% positive)
Rukovoditel
9.1
BMC Remedy
5.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
41.7%
4.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
21.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
74.0%
Rukovoditel
Small-Business
41.7%
Mid-Market
41.7%
Enterprise
16.7%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%

Reviewers' Industry

 
Restaurants
12.5%
Information Technology and Services
32.6%
 
Food & Beverages
12.5%
Telecommunications
9.1%
 
Computer Software
12.5%
Hospital & Health Care
6.2%
 
Outsourcing/Offshoring
6.3%
Higher Education
4.3%
 
Medical Devices
6.3%
Computer Software
4.3%
 
Other
50.0%
Other
43.5%
Rukovoditel
Restaurants
12.5%
Food & Beverages
12.5%
Computer Software
12.5%
Outsourcing/Offshoring
6.3%
Medical Devices
6.3%
Other
50.0%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jos V.
Administrator in Hospital & Health Care

The best feature of Rukovoditel is the ability to make it our own. Simply and easy create yout own fields, in a nice graphical enviroment, displaying on every devicy.

Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Most Helpful Critical Review
Most Helpful Critical Review
Thomas G.
Consultant in Transportation/Trucking/Railroad

Basically everything works great - Rukovoditel is still quite new on the market so additional functionality and features can be added over time, personally I would like to see some improvements in regards to the Time Log features (date-time calculation) and...

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
Rukovoditel
Most Helpful Favorable Review
Jos V.
Administrator in Hospital & Health Care

The best feature of Rukovoditel is the ability to make it our own. Simply and easy create yout own fields, in a nice graphical enviroment, displaying on every devicy.

Most Helpful Critical Review
Thomas G.
Consultant in Transportation/Trucking/Railroad

Basically everything works great - Rukovoditel is still quite new on the market so additional functionality and features can be added over time, personally I would like to see some improvements in regards to the Time Log features (date-time calculation) and...

BMC Remedy
Most Helpful Favorable Review
Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 3
2 of 3
3 of 3
Ask Rukovoditel a QuestionContact RukovoditelAsk BMC Remedy a QuestionContact BMC Remedy