Compare Salesforce CRM vs Vtiger All-In-One CRM

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comparison of Salesforce CRM vs. Vtiger All-In-One CRM
based on data from user reviews. Salesforce CRM rates 4.2/5 stars with 6,777 reviews. Vtiger All-In-One CRM rates 4.3/5 stars with 142 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Lightning Essentials
$25 /user/month*
Sales Professional
$20 / user / month (annually)
 
Lightning Professional
$75 /user/month*
Sales Starter
$10 / user / month (annually)
 
Lightning Enterprise
$150 /user/month*
Support Professional
$20 / user / month (annually)
 
Lightning Unlimited
$300 /user/month*
Ultimate Edition
$30 / user / month (annually)
 
Support Starter
$10 / user / month (annually)
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 6,111 reviews)
8.5
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
8.0
(Based on 6,141 reviews)
8.1
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 1,896 reviews)
8.0
(Based on 97 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 1,921 reviews)
8.4
(Based on 99 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 5,181 reviews)
8.8
(Based on 134 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 1,868 reviews)
8.8
(Based on 93 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 6,061 reviews)
8.8
(Based on 135 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
24.5%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.1%
18.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
2.1%
 
Computer Software
17.6%
Information Technology and Services
22.9%
 
Information Technology and Services
11.6%
Computer Software
7.6%
 
Internet
8.1%
Marketing and Advertising
7.6%
 
Marketing and Advertising
6.5%
Construction
5.1%
 
Financial Services
4.4%
Retail
4.5%
 
Other
51.8%
Other
52.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

G2 Crowd User in Information Technology and Services

The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.

Most Helpful Critical Review
Most Helpful Critical Review
Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

G2 Crowd User in Marketing and Advertising

Too many navigation tools and areas on one screen, structure could be more user friendly Not enough options to customize Easy options for controlling payment on invoices, revenue etc. are missing

 
 

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