Compare Salesforce CRM vs Vtiger CRM

See this comparison of Salesforce CRM vs. Vtiger CRM based on data from user reviews. Salesforce CRM rates 4.2/5 stars with 6321 reviews. Vtiger CRM rates 4.3/5 stars with 141 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Lightning Essentials
$25 /user/month*
Sales Professional
$20 / user / month (annually)
 
Lightning Professional
$75 /user/month*
Sales Starter
$10 / user / month (annually)
 
Lightning Enterprise
$150 /user/month*
Support Professional
$20 / user / month (annually)
 
Lightning Unlimited
$300 /user/month*
Ultimate Edition
$30 / user / month (annually)
 
Support Starter
$10 / user / month (annually)
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 5707 reviews)
8.5
(Based on 137 reviews)
Ease of UseSee More
Ease of UseSee More
8.0
(Based on 5735 reviews)
8.1
(Based on 137 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 1790 reviews)
8.0
(Based on 96 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 1812 reviews)
8.4
(Based on 98 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 4838 reviews)
8.8
(Based on 133 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 1763 reviews)
8.8
(Based on 92 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 5664 reviews)
8.7
(Based on 134 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
24.5%
79.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.4%
18.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.2%
2.1%
 
Computer Software
18.0%
Information Technology and Services
23.1%
 
Information Technology and Services
11.5%
Computer Software
7.7%
 
Internet
8.2%
Marketing and Advertising
7.7%
 
Marketing and Advertising
6.2%
Construction
5.1%
 
Financial Services
4.5%
Retail
4.5%
 
Other
51.5%
Other
51.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Ezri H.
Consultant in Internet

It's Open Source While vtiger offers a paid version, its open source version is amazing and there are plugins and vendors around that would help to spend a fair price to get the real extra functions you would really need. Even better new versions had...

Most Helpful Critical Review
Most Helpful Critical Review
Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

John-Paul H.
Administrator in Marketing and Advertising

It's poor on data management. You can't for example rollback an import, which is crazy if you're dealing with volume data. Nor can you easily select and remove/merge duplicates (you can do it but the process is laborious). Integration with other systems is...

 
 

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