Compare Salesforce vs Vtiger

See this comparison of Salesforce CRM vs. Vtiger CRM based on data from user reviews. Salesforce CRM rates 4.2/5 stars with 6059 reviews. Vtiger CRM rates 4.3/5 stars with 140 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Lightning Essentials
$25 /user/month*
Sales Professional
$20 / user / month (annually)
 
Lightning Professional
$75 /user/month*
Sales Starter
$10 / user / month (annually)
 
Lightning Enterprise
$150 /user/month*
Support Professional
$20 / user / month (annually)
 
Lightning Unlimited
$300 /user/month*
Ultimate Edition
$30 / user / month (annually)
 
Support Starter
$10 / user / month (annually)
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 5473 reviews)
8.5
(Based on 136 reviews)
Ease of UseSee More
Ease of UseSee More
8.0
(Based on 5499 reviews)
8.1
(Based on 136 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 1735 reviews)
8.0
(Based on 96 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 1759 reviews)
8.4
(Based on 98 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 4639 reviews)
8.9
(Based on 132 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 1712 reviews)
8.8
(Based on 92 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 5429 reviews)
8.7
(Based on 133 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
24.3%
79.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.6%
18.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.1%
2.2%
 
Computer Software
18.3%
Information Technology and Services
23.2%
 
Information Technology and Services
11.5%
Marketing and Advertising
7.7%
 
Internet
8.4%
Computer Software
7.1%
 
Marketing and Advertising
6.1%
Construction
5.2%
 
Financial Services
4.6%
Retail
4.5%
 
Other
51.2%
Other
52.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

G2 Crowd User in Information Technology and Services

The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.

Most Helpful Critical Review
Most Helpful Critical Review
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Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

Bill D.
Executive Sponsor in Computer Software

Can't use the features but if the system blows up - support reps are lazy and will give you the run around.

 
 

Intro to Salesforce for Small Business

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Kate from G2 Crowd

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