Compare Salesforce Knowledge vs Solvvy

See this comparison of Salesforce Knowledge vs. Solvvy based on data from user reviews. Salesforce Knowledge rates 3.6/5 stars with 5 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets Requirements
Meets RequirementsNot enough data available
8.8
(Based on 15 reviews)
Ease of Use
Ease of UseNot enough data available
9.5
(Based on 15 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.3
(Based on 14 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 15 reviews)
Quality of Support
Quality of SupportNot enough data available
9.7
(Based on 15 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 15 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
60.0%
0.0%
 
Computer Software
33.3%
Internet
45.5%
 
Computer & Network Security
22.2%
Computer Software
27.3%
 
Internet
22.2%
Computer Networking
9.1%
 
Insurance
22.2%
Food & Beverages
4.5%
 
Health, Wellness and Fitness
4.5%
 
Other
0.0%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.

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Steph T.
Administrator in Internet

It was very easy to get Solvvy up and running, and the team there was very open to working with us on some design customizations so that the widget really fit with our branding and was accessible to users without distracting from their browsing. We already...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
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Kate from G2 Crowd

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