Compare Salesforce Knowledge vs Solvvy

See this comparison of Salesforce Knowledge vs. Solvvy based on data from user reviews. Salesforce Knowledge rates 3.9/5 stars with 10 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 7 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 7 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.9
(Based on 7 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 7 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.3
(Based on 7 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 7 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.4
(Based on 8 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
50.0%
0.0%
 
Internet
22.2%
Internet
45.5%
 
Computer Software
16.7%
Computer Software
27.3%
 
Computer & Network Security
11.1%
Computer Networking
9.1%
 
Hospital & Health Care
11.1%
Food & Beverages
4.5%
 
Insurance
11.1%
Health, Wellness and Fitness
4.5%
 
Other
27.8%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.

Laura T.
Administrator

Solvvy has: - Increased customer self-service rates significantly - A sleek interface that is easy for both our team and our customers to use - Actionable data that informs our decision-making Additionally, training Solvvy never feels like a chore,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
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