Compare Salesforce Knowledge vs Talkus

See this comparison of Salesforce Knowledge vs. Talkus based on data from user reviews. Salesforce Knowledge rates 3.6/5 stars with 5 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets Requirements
Meets RequirementsNot enough data available
9.0
(Based on 12 reviews)
Ease of Use
Ease of UseNot enough data available
9.3
(Based on 12 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.6
(Based on 10 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 11 reviews)
Quality of Support
Quality of SupportNot enough data available
9.4
(Based on 12 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.9
(Based on 11 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
60.0%
8.3%
 
Computer Software
33.3%
Internet
25.0%
 
Computer & Network Security
22.2%
Logistics and Supply Chain
16.7%
 
Internet
22.2%
Higher Education
8.3%
 
Insurance
22.2%
Marketing and Advertising
8.3%
 
E-Learning
8.3%
 
Other
0.0%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.

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Damien C.
User in Information Technology and Services

Talkus plugin is really developer-friendly. Easy to setup and fit to your app. Also their customer service is really responsive. They are really looking to solve your business's problems.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

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Travis G.
Administrator in Financial Services

There is no social media integration, but I believe that is coming soon.

 
 No screenshots provided.
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Kate from G2 Crowd

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