Starter Help Desk
$12 per staff per mo billed annually
Pro Help Desk Software
$20 per staff per mo billed annually
$24 per staff per mo billed annually
Pro Service Desk
$32 per staff per mo billed annually
Ent Service Desk
$48 per staff per mo billed annually
Free Trial Unavailable
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Non-Profit Organization Management
Information Technology and Services
Hospital & Health Care
Individual & Family Services
|Most Helpful Favorable Review|
Salesforce Knowledge was my right hand man in building my company's salesforce dashboards. I went to it any time I needed help on a formula or how to add a rule.
Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....
|Most Helpful Critical Review|
G2 Crowd User in Internet
Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...
G2 Crowd User
Everything was a bit slow and buggy at times.
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