Compare Salesforce Knowledge vs Whatfix

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comparison of Salesforce Knowledge vs. Whatfix
based on data from user reviews. Salesforce Knowledge rates 3.8/5 stars with 8 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 5 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.0
(Based on 33 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.9
(Based on 5 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 6 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 5 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 6 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
50.0%
20.0%
 
Internet
26.7%
Computer Software
30.4%
 
Computer Software
20.0%
Information Technology and Services
17.4%
 
Hospital & Health Care
13.3%
Consumer Goods
8.7%
 
Insurance
13.3%
Internet
6.5%
 
Non-Profit Organization Management
6.7%
Telecommunications
4.3%
 
Other
20.0%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

What I love about Salesforce, period, is the fact that it is such a customisable CRM. There are a multitude of facets that can be built, applied and integrated with business. what makes the knowledge area of salesforce good is the fact it can answer most...

Alan D.
Executive Sponsor in Consumer Goods

24/7 sales + training quickly get our customers activated and using our products

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Insurance

Price. Ties you to Salesforce. Very hard to move off and integration with other apps is clumsy, despite the APIs. Very expensive license and implementation

G2 Crowd User in Information Technology and Services

At the moment there is nothing I dislike.

 
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