See this comparison of Salesforce Knowledge vs. Whatfix based on data from user reviews. Salesforce Knowledge rates 3.9/5 stars with 10 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 10 reviews
Based on 33 reviews
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
|Ease of AdminSee More|
|Quality of SupportSee More|
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(Based on 8 reviews)
(Based on 30 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Computer & Network Security
Hospital & Health Care
|Most Helpful Favorable Review|
G2 Crowd User
I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.
G2 Crowd User in Human Resources
It saves my company's over all over head cost of customer support expenses and makes it a easy implementation of our company's HR & Talent Management ERP Software. As we have domestic and global user base, we can very well manage making use of Whatfix...
|Most Helpful Critical Review|
G2 Crowd User in Insurance
Price. Ties you to Salesforce. Very hard to move off and integration with other apps is clumsy, despite the APIs. Very expensive license and implementation
G2 Crowd User in Medical Devices
We’d like to see more robust life cycle management capabilities to support versioning control, testing, and deployment. Update: October 2016. Some of the enhancements to the product over the summer have really helped in this regard, such as the improved...
|No screenshots provided.|
|Request More Information||Ask Whatfix a Question|