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Compare Salesmachine vs Gainsight

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comparison of Salesmachine vs. Gainsight
based on data from user reviews. Salesmachine rates 4.3/5 stars with 13 reviews. Gainsight rates 4.4/5 stars with 219 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Salesmachine
Gainsight
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Add Product
Salesmachine
Salesmachine
4.3
Based on 13 reviews
Gainsight
Gainsight
4.4
Based on 219 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 13 reviews)
8.6
(Based on 207 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 13 reviews)
8.0
(Based on 206 reviews)
Ease of Setup
Ease of SetupNot enough data available
6.6
(Based on 108 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.3
(Based on 111 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.0
(Based on 189 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.2
(Based on 111 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 13 reviews)
9.1
(Based on 208 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
69.2%
6.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
30.8%
71.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
21.7%
 
Computer Software
36.8%
Computer Software
48.5%
 
Internet
31.6%
Information Technology and Services
18.0%
 
Information Technology and Services
15.8%
Internet
12.0%
 
Utilities
5.3%
Marketing and Advertising
5.3%
 
Telecommunications
5.3%
Financial Services
2.3%
 
Other
5.3%
Other
13.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Utilities

The segments are a rel use to the service, the colour separation visually outlines what needs work and the work that has payed off.

Jamie M.
Administrator in Internet

Gainsight has allowed our Client Success team to manage our clients through and through. The tool is key to managing our client life cycle from initial engagement, through implementation and Go Live stages, and following through to Renewal. Being able to...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The software as a whole is very clunky in terms of user interface. It's not self explanatory or intuitive at all, and configuration to make the software do what you want it to do is very complicated. Sometimes its the small things...this is a Salesforce add...

 
 No screenshots provided.
 No videos provided.
 No downloads provided.
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Kate from G2 Crowd

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