Compare Salesnet, Salesforce CRM, and SugarCRM

Pricing

 
Express
Contact Salesnet For Quote
Salesforce Essentials
$25 /user/month*
Sugar Professional
$40 user/month
 
Professional
Contact Salesnet For Quote
Lightning Professional
$75 /user/month*
Sugar Enterprise
$65 user/month
 
Enterprise
Contact Salesnet For Quote
Lightning Enterprise
$150 /user/month*
Sugar Ultimate
$150 user/month
 
Lightning Unlimited
$300 /user/month*
 
Free Trial Unavailable
Free Trial
Free Trial
Salesnet
Express
Contact SalesnetFor Quote
Professional
Contact SalesnetFor Quote
Enterprise
Contact SalesnetFor Quote
Free Trial Unavailable
Salesforce CRM
Salesforce Essentials
$25/user/month*
Lightning Professional
$75/user/month*
Lightning Enterprise
$150/user/month*
Lightning Unlimited
$300/user/month*
Free Trial
SugarCRM
Sugar Professional
$40user/month
Sugar Enterprise
$65user/month
Sugar Ultimate
$150user/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.6
7.5
Ease of Use
Ease of Use
8.5
7.8
7.1
Ease of Setup
Ease of Setup
8.3
7.1
6.9
Ease of Admin
Ease of Admin
8.9
7.6
7.4
Quality of Support
Quality of Support
9.3
7.7
7.3
Ease of Doing Business With
Ease of Doing Business With
9.6
7.9
7.5
Product Direction (% positive)
Product Direction (% positive)
8.5
7.9
6.3
Meets Requirements
Salesnet
8.7
Salesforce CRM
8.6
SugarCRM
7.5
Ease of Use
Salesnet
8.5
Salesforce CRM
7.8
SugarCRM
7.1
Ease of Setup
Salesnet
8.3
Salesforce CRM
7.1
SugarCRM
6.9
Ease of Admin
Salesnet
8.9
Salesforce CRM
7.6
SugarCRM
7.4
Quality of Support
Salesnet
9.3
Salesforce CRM
7.7
SugarCRM
7.3
Ease of Doing Business With
Salesnet
9.6
Salesforce CRM
7.9
SugarCRM
7.5
Product Direction (% positive)
Salesnet
8.5
Salesforce CRM
7.9
SugarCRM
6.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
62.1%
25.1%
33.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.4%
45.2%
51.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.5%
29.7%
15.0%
Salesnet
Small-Business
62.1%
Mid-Market
28.4%
Enterprise
9.5%
Salesforce CRM
Small-Business
25.1%
Mid-Market
45.2%
Enterprise
29.7%
SugarCRM
Small-Business
33.9%
Mid-Market
51.0%
Enterprise
15.0%

Reviewers' Industry

 
Construction
8.9%
Computer Software
16.9%
Information Technology and Services
15.0%
 
Management Consulting
6.9%
Information Technology and Services
10.8%
Computer Software
13.8%
 
Information Technology and Services
6.9%
Internet
7.8%
Financial Services
6.4%
 
Building Materials
5.9%
Marketing and Advertising
7.0%
Marketing and Advertising
6.0%
 
Marketing and Advertising
5.0%
Financial Services
4.5%
Internet
3.1%
 
Other
66.3%
Other
53.1%
Other
55.7%
Salesnet
Construction
8.9%
Management Consulting
6.9%
Information Technology and Services
6.9%
Building Materials
5.9%
Marketing and Advertising
5.0%
Other
66.3%
Salesforce CRM
Computer Software
16.9%
Information Technology and Services
10.8%
Internet
7.8%
Marketing and Advertising
7.0%
Financial Services
4.5%
Other
53.1%
SugarCRM
Information Technology and Services
15.0%
Computer Software
13.8%
Financial Services
6.4%
Marketing and Advertising
6.0%
Internet
3.1%
Other
55.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Kristin H.
Administrator in Hospital & Health Care

As a Sales Manager, implementing Salesnet has helped me to streamline our deparment processes. Our sales staff is more focused and productive. They have clearly defined steps and are able to view their pipline and highest opportunities at a glance. From...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Insurance

The program is a bit clunky to use when compared with other contact management tools in the sales arena. I would like to be able to manipulate data more easily and have a program that integrates with the rest of the company.

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

 
Salesnet
Most Helpful Favorable Review
Kristin H.
Administrator in Hospital & Health Care

As a Sales Manager, implementing Salesnet has helped me to streamline our deparment processes. Our sales staff is more focused and productive. They have clearly defined steps and are able to view their pipline and highest opportunities at a glance. From...

Most Helpful Critical Review
G2 Crowd User in Insurance

The program is a bit clunky to use when compared with other contact management tools in the sales arena. I would like to be able to manipulate data more easily and have a program that integrates with the rest of the company.

Salesforce CRM
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

SugarCRM
Most Helpful Favorable Review
Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

Screenshots

 
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Videos

 No videos provided

Intro to Salesforce for Small Business

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

Salesnet
No videos provided
Salesforce CRM

Intro to Salesforce for Small Business

SugarCRM

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

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