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Compare SAP Digital CRM vs Salesforce CRM

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comparison of SAP Digital CRM vs. Salesforce CRM
based on data from user reviews. SAP Digital CRM rates 4.0/5 stars with 14 reviews. Salesforce CRM rates 4.2/5 stars with 6,906 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
SAP Digital CRM
$23/month user
Salesforce Essentials
$25 /user/month*
 
Lightning Professional
$75 /user/month*
 
Lightning Enterprise
$150 /user/month*
 
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 13 reviews)
8.7
(Based on 6,235 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 13 reviews)
8.0
(Based on 6,266 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
7.4
(Based on 1,870 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
7.8
(Based on 1,896 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 12 reviews)
7.9
(Based on 5,285 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.9
(Based on 5 reviews)
8.1
(Based on 1,843 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 13 reviews)
8.1
(Based on 6,182 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
24.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
45.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
29.8%
 
Market Research
11.8%
Computer Software
17.3%
 
Computer Software
11.8%
Information Technology and Services
11.0%
 
Retail
11.8%
Internet
8.2%
 
Electrical/Electronic Manufacturing
5.9%
Marketing and Advertising
6.7%
 
Consumer Services
5.9%
Financial Services
4.5%
 
Other
52.9%
Other
52.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Account/contact Lead/ opportunity ,management Integration with Outlook Mobility access

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Government Administration

Simplicity regarding the features. May lack some features compared with other CRM suites

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
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Kate from G2 Crowd

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