Compare Skype Business vs Zoom

See this comparison of Skype for Business (formerly Lync) vs. Zoom based on data from user reviews. Skype for Business (formerly Lync) rates 4.1/5 stars with 4517 reviews. Zoom rates 4.5/5 stars with 2714 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Office 365 Business Essentials
$5.00 user/month
Basic
Free
 
Office 365 Business Premium
$12.50 user/month
Pro
$14.99 per host per month
 
Online Plan 2
$5.50 user/month
Business
$19.99 per host per month
 
Enterprise
$19.99 per host per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 4172 reviews)
9.2
(Based on 2516 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 4194 reviews)
9.1
(Based on 2530 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 474 reviews)
9.1
(Based on 872 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 439 reviews)
9.0
(Based on 847 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.3
(Based on 2828 reviews)
8.9
(Based on 1645 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 437 reviews)
9.2
(Based on 770 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.7
(Based on 4139 reviews)
8.6
(Based on 2499 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
15.8%
47.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.9%
32.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
55.3%
19.7%
 
Information Technology and Services
11.9%
Information Technology and Services
10.7%
 
Higher Education
5.7%
Computer Software
9.0%
 
Financial Services
5.7%
Higher Education
7.0%
 
Hospital & Health Care
5.2%
Internet
6.7%
 
Computer Software
5.2%
Marketing and Advertising
4.9%
 
Other
66.3%
Other
61.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Filip G.
Administrator in Information Services

The latest rebranding of the Microsoft Messenger is Skype for Business. Since last year there is an update available that upgrades Lync 2013 to SfB. The new user interface is a welcome improvement, though most of the functionalities have remained the same....

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Millie B.
User in Information Technology and Services

There's the odd time when business tools are so good you feel like you have to share them with others. Products that are not just ok, but seriously good and you can hand on heart say they improve your business and for me Zoom is top of the list. The...

Most Helpful Critical Review
Most Helpful Critical Review
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Tyler Y.
User in E-Learning

Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...

Inoue M.
User in Research

Sometimes PC (Mac) hangs up for 10s of seconds. I guess this is due to this new installation.

 
 No videos provided.

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

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Kate from G2 Crowd

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