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Compare Skype for Business (formerly Lync) vs Zoom

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comparison of Skype for Business (formerly Lync) vs. Zoom
based on data from user reviews. Skype for Business (formerly Lync) rates 4.2/5 stars with 6,122 reviews. Zoom rates 4.5/5 stars with 4,009 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Office 365 Business Essentials
$5.00 user/month
Basic
Free
 
Office 365 Business Premium
$12.50 user/month
Pro
$14.99 per host per month
 
Online Plan 2
$5.50 user/month
Business
$19.99 per host per month
 
Enterprise
$19.99 per host per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 5,591 reviews)
9.2
(Based on 3,670 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 5,615 reviews)
9.1
(Based on 3,686 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 733 reviews)
9.0
(Based on 1,262 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 666 reviews)
9.0
(Based on 1,212 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.3
(Based on 3,877 reviews)
8.9
(Based on 2,423 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 666 reviews)
9.2
(Based on 1,094 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.7
(Based on 5,532 reviews)
8.6
(Based on 3,631 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.4%
48.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.4%
31.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
55.3%
20.1%
 
Information Technology and Services
11.4%
Information Technology and Services
9.6%
 
Financial Services
6.3%
Computer Software
8.9%
 
Hospital & Health Care
5.4%
Higher Education
6.8%
 
Higher Education
5.1%
Internet
6.3%
 
Computer Software
4.8%
Marketing and Advertising
5.0%
 
Other
67.0%
Other
63.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Filip G.
Administrator in Information Services

The latest rebranding of the Microsoft Messenger is Skype for Business. Since last year there is an update available that upgrades Lync 2013 to SfB. The new user interface is a welcome improvement, though most of the functionalities have remained the same....

Millie B.
User in Information Technology and Services

There's the odd time when business tools are so good you feel like you have to share them with others. Products that are not just ok, but seriously good and you can hand on heart say they improve your business and for me Zoom is top of the list. The...

Most Helpful Critical Review
Most Helpful Critical Review
Tyler Y.
User in E-Learning

Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...

Gitai B.
User in Computer Software

It's a serious bandwidth hog. I've used other systems that didn't slow my internet down nearly as much as Zoom. You can't have an ongoing standing meeting. It requires you to download their client.

 
 No videos provided.

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Request More InformationRequest More InformationAsk Zoom a QuestionContact Zoom
Kate from G2 Crowd

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