Compare SnapEngage vs Solvvy

See this comparison of SnapEngage vs. Solvvy based on data from user reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 119 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 121 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 79 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 78 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 110 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 78 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 119 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.6%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.5%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.8%
0.0%
 
Computer Software
14.9%
Internet
45.5%
 
Information Technology and Services
14.2%
Computer Software
27.3%
 
Financial Services
5.4%
Computer Networking
9.1%
 
Insurance
4.7%
Food & Beverages
4.5%
 
Telecommunications
4.7%
Health, Wellness and Fitness
4.5%
 
Other
56.1%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

That there isn't yet a way to have the customers to receive the chat transcript themselves. This was promised when we first joined and still hasn't been done. This is a fundamental necessity for a chat system. I don't like that there isn't a way for a...

Laura T.
Administrator

As with any growing company, there are always going to be areas for improvement. I would most like to see improvements made around increasing the kinds of data reported and around having autonomy over customizing the feature for our customers.

 
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