Compare SnapEngage vs Solvvy

See this comparison of SnapEngage vs. Solvvy based on data from user reviews. SnapEngage rates 4.5/5 stars with 121 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 117 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 119 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 78 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 77 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 108 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 117 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.5%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.5%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
10.0%
0.0%
 
Computer Software
15.1%
Internet
45.5%
 
Information Technology and Services
14.4%
Computer Software
27.3%
 
Financial Services
5.5%
Computer Networking
9.1%
 
Telecommunications
4.8%
Food & Beverages
4.5%
 
Insurance
4.1%
Health, Wellness and Fitness
4.5%
 
Other
56.2%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

Most Helpful Critical Review
Most Helpful Critical Review
Aubree G.
User

the layout isn't always aesthetically pleasing

Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

 
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