See this
![]() SnapEngage 4.5 Based on 127 reviews | ![]() Talkus 4.7 Based on 12 reviews |
Essentials From $16 per user / per month | ‐ | |
Professional From $26 per user / per month | ‐ | |
Enterprise From $40 per user / per month | ‐ | |
Free Trial | Free Trial |
Meets Requirements | 8.8 (Based on 123 reviews) | 9.0 (Based on 12 reviews) |
Ease of Use | 9.3 (Based on 125 reviews) | 9.3 (Based on 12 reviews) |
Ease of Setup | 9.0 (Based on 79 reviews) | 9.6 (Based on 10 reviews) |
Ease of Admin | 9.0 (Based on 78 reviews) | 8.9 (Based on 11 reviews) |
Quality of Support | 9.2 (Based on 114 reviews) | 9.4 (Based on 12 reviews) |
Ease of Doing Business With | 9.4 (Based on 78 reviews) | 9.9 (Based on 11 reviews) |
Product Direction (% positive) | 8.7 (Based on 123 reviews) | 10.0 (Based on 12 reviews) |
Small-Business (50 or fewer emp.) | 42.9% | 83.3% |
Mid-Market (51-1000 emp.) | 47.6% | 8.3% |
Enterprise (> 1000 emp.) | 9.5% | 8.3% |
Information Technology and Services 14.5% | Internet 25.0% | |
Computer Software 14.5% | Logistics and Supply Chain 16.7% | |
Financial Services 5.3% | Marketing and Advertising 8.3% | |
Telecommunications 4.6% | Leisure, Travel & Tourism 8.3% | |
Insurance 4.6% | Information Technology and Services 8.3% | |
Other 56.6% | Other 33.3% |
Most Helpful Favorable Review | Kristen F. Administrator in Information Technology and Services We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was... | G2 Crowd User in Higher Education Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful... |
Most Helpful Critical Review | Aubree G. User the layout isn't always aesthetically pleasing |