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Compare SnapEngage vs Talkus

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comparison of SnapEngage vs. Talkus
based on data from user reviews. SnapEngage rates 4.5/5 stars with 124 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 120 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 122 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 79 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 78 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 111 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 78 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 120 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.3%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
48.0%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.8%
8.3%
 
Information Technology and Services
14.8%
Internet
25.0%
 
Computer Software
14.8%
Logistics and Supply Chain
16.7%
 
Financial Services
5.4%
Marketing and Advertising
8.3%
 
Telecommunications
4.7%
Leisure, Travel & Tourism
8.3%
 
Insurance
4.7%
Information Technology and Services
8.3%
 
Other
55.7%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Stephen L.
Executive Sponsor in Medical Devices

My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...

Nicolas S.
Administrator in Internet

Integrations with Twilio & discussion management

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

That there isn't yet a way to have the customers to receive the chat transcript themselves. This was promised when we first joined and still hasn't been done. This is a fundamental necessity for a chat system. I don't like that there isn't a way for a...

 
 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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