Compare SnapEngage vs Talkus
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comparison of SnapEngage vs. Talkus
based on data from user reviews. SnapEngage rates 4.5/5 stars with 124 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.
 SnapEngage 4.5 Based on 124 reviews |  Talkus 4.7 Based on 12 reviews |
Pricing
Premier Plan $420 month | ‐ | |
Plus Plan (Most Popular!) $140 /month | ‐ | |
Business Plan $60 /month. | ‐ | |
Enterprise Plan Custom | ‐ | |
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.8 (Based on 120 reviews) | 9.0 (Based on 12 reviews) |
| Ease of Use | 9.3 (Based on 122 reviews) | 9.3 (Based on 12 reviews) |
| Ease of Setup | 9.0 (Based on 79 reviews) | 9.6 (Based on 10 reviews) |
| Ease of Admin | 9.0 (Based on 78 reviews) | 8.9 (Based on 11 reviews) |
| Quality of Support | 9.2 (Based on 111 reviews) | 9.4 (Based on 12 reviews) |
| Ease of Doing Business With | 9.4 (Based on 78 reviews) | 9.9 (Based on 11 reviews) |
| Product Direction (% positive) | 8.7 (Based on 120 reviews) | 10.0 (Based on 12 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 42.3% | 83.3% |
Mid-Market (51-1000 emp.) | 48.0% | 8.3% |
Enterprise (> 1000 emp.) | 9.8% | 8.3% |
Reviewers' Industry
Information Technology and Services 14.8% | Internet 25.0% | |
Computer Software 14.8% | Logistics and Supply Chain 16.7% | |
Financial Services 5.4% | Marketing and Advertising 8.3% | |
Telecommunications 4.7% | Leisure, Travel & Tourism 8.3% | |
Insurance 4.7% | Information Technology and Services 8.3% | |
Other 55.7% | Other 33.3% |
Reviews
| Most Helpful Favorable Review | Stephen L. Executive Sponsor in Medical Devices My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers... | Nicolas S. Administrator in Internet Integrations with Twilio & discussion management |
| Most Helpful Critical Review | G2 Crowd User That there isn't yet a way to have the customers to receive the chat transcript themselves. This was promised when we first joined and still hasn't been done. This is a fundamental necessity for a chat system. I don't like that there isn't a way for a... |
