Compare SnapEngage vs Teamwork Desk

See this comparison of SnapEngage vs. Teamwork Desk based on data from user reviews. SnapEngage rates 4.5/5 stars with 121 reviews. Teamwork Desk rates 4.4/5 stars with 31 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
Basic
$5 per agent, per month (billed annually)
 
Plus Plan (Most Popular!)
$140 /month
Pro
$20 per agent, per month (billed annually)
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 117 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 119 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 78 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 77 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 108 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 117 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.5%
77.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.5%
19.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
10.0%
3.2%
 
Computer Software
15.1%
Marketing and Advertising
25.6%
 
Information Technology and Services
14.4%
Information Technology and Services
20.9%
 
Financial Services
5.5%
Computer Software
7.0%
 
Telecommunications
4.8%
Internet
7.0%
 
Insurance
4.1%
Publishing
4.7%
 
Other
56.2%
Other
34.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

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Alma B.
Agency in Internet

I love everything Teamwork team has created so far. This is a fantastic app that integrates seamlessly with the rest of Teamworks apps like Teamwork Projects. Love the survey that customers get with the smiley faces.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Visually it's not the cleanest interface. Setting up the creative is more difficult.

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Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
 No downloads provided.No downloads provided.
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Kate avatar
Kate from G2 Crowd

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