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Compare SnapEngage vs Whatfix

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comparison of SnapEngage vs. Whatfix
based on data from user reviews. SnapEngage rates 4.5/5 stars with 126 reviews. Whatfix rates 4.7/5 stars with 37 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Essentials
From $16 per user / per month
 
Professional
From $26 per user / per month
 
Enterprise
From $40 per user / per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 122 reviews)
9.0
(Based on 35 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 124 reviews)
9.0
(Based on 35 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 79 reviews)
8.4
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 78 reviews)
8.6
(Based on 29 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 113 reviews)
10.0
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 78 reviews)
9.4
(Based on 29 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 122 reviews)
9.7
(Based on 34 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
43.2%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.2%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.6%
18.9%
 
Information Technology and Services
14.6%
Computer Software
29.2%
 
Computer Software
14.6%
Information Technology and Services
18.8%
 
Financial Services
5.3%
Consumer Goods
10.4%
 
Telecommunications
4.6%
Internet
6.3%
 
Insurance
4.6%
Telecommunications
4.2%
 
Other
56.3%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Ainhoa I.
Administrator

It reallu easy to undestand and to work with this software.

Most Helpful Critical Review
Most Helpful Critical Review
Himanshu S.
User in Information Services

Intro texts can't be customized. Should have more options. Also Cannot be started manually, which is a drawback

G2 Crowd User

As all of those tools have their problems it's nothing special about Whatfix, to dislike.

 
 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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