Compare SnapEngage vs Whatfix

See this comparison of SnapEngage vs. Whatfix based on data from user reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 119 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 121 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 79 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 78 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 110 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 78 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 119 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.6%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.5%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.8%
18.2%
 
Computer Software
14.9%
Computer Software
33.3%
 
Information Technology and Services
14.2%
Information Technology and Services
14.3%
 
Financial Services
5.4%
Consumer Goods
9.5%
 
Insurance
4.7%
Internet
7.1%
 
Telecommunications
4.7%
Cosmetics
4.8%
 
Other
56.1%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Anthony C.
User in Banking

Easy to use with no training required. it has a strong support system that responses quickly in resolving queries issues. It has many features compared to other competitors that have been reviewed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Visually it's not the cleanest interface. Setting up the creative is more difficult.

G2 Crowd User in Consumer Services

Not too much customization with the free version

 
 No downloads provided.No downloads provided.
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