Compare Solvvy vs Intercom
See this
comparison of Solvvy vs. Intercom
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. Intercom rates 4.3/5 stars with 699 reviews. Each product's score is calculated by real-time data from verified user reviews.
Add Product
Solvvy
Solvvy
Optimized for quick response
Intercom
Intercom
Optimized for quick response

Pricing

 
Engage
$53
starting from
 
Respond
$53
starting from
 
Educate
$49
monthly flat rate
 
Free Trial
Free Trial
Solvvy
Free Trial
Intercom
Engage
$53starting from
Respond
$53starting from
Educate
$49monthly flat rate
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.6
Ease of Use
Ease of Use
9.3
8.7
Ease of Setup
Ease of Setup
8.9
8.3
Ease of Admin
Ease of Admin
9.2
8.7
Quality of Support
Quality of Support
9.4
8.5
Ease of Doing Business With
Ease of Doing Business With
9.7
8.8
Product Direction (% positive)
Product Direction (% positive)
10.0
8.5
Meets Requirements
Solvvy
8.8
Intercom
8.6
Ease of Use
Solvvy
9.3
Intercom
8.7
Ease of Setup
Solvvy
8.9
Intercom
8.3
Ease of Admin
Solvvy
9.2
Intercom
8.7
Quality of Support
Solvvy
9.4
Intercom
8.5
Ease of Doing Business With
Solvvy
9.7
Intercom
8.8
Product Direction (% positive)
Solvvy
10.0
Intercom
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
69.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
26.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
4.0%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
Intercom
Small-Business
69.1%
Mid-Market
26.9%
Enterprise
4.0%

Reviewers' Industry

 
Internet
31.3%
Computer Software
24.7%
 
Computer Software
28.1%
Internet
16.9%
 
Retail
15.6%
Information Technology and Services
15.2%
 
Consumer Electronics
6.3%
Marketing and Advertising
6.9%
 
Computer Networking
6.3%
Education Management
2.0%
 
Other
12.5%
Other
34.3%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
Intercom
Computer Software
24.7%
Internet
16.9%
Information Technology and Services
15.2%
Marketing and Advertising
6.9%
Education Management
2.0%
Other
34.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Yael M.
Administrator in Internet

The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...

Leanna W.
User in Staffing and Recruiting

This service has many advantages, namely: - our customers became more loyal to us, as we began to respond quickly to their questions; - a single listing of conversations with our customers (earlier part was in an e-mail, part of messengers, and part of...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

We've found that problems in almost all areas of the product have repeatedly forced us to back off of our planned usage. Over and over, we've put together an implementation plan for one part of the product, began to roll it out and found that a series of...

 
Solvvy
Most Helpful Favorable Review
Yael M.
Administrator in Internet

The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...

Intercom
Most Helpful Favorable Review
Leanna W.
User in Staffing and Recruiting

This service has many advantages, namely: - our customers became more loyal to us, as we began to respond quickly to their questions; - a single listing of conversations with our customers (earlier part was in an e-mail, part of messengers, and part of...

Most Helpful Critical Review
G2 Crowd User

We've found that problems in almost all areas of the product have repeatedly forced us to back off of our planned usage. Over and over, we've put together an implementation plan for one part of the product, began to roll it out and found that a series of...

Screenshots

 
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Videos

 

Convert your hottest leads right from Slack, with Intercom's two-way integration. Learn more at intercom.com/integrations/slack

Solvvy
Intercom

Convert your hottest leads right from Slack, with Intercom's two-way integration. Learn more at intercom.com/integrations/slack

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