Compare Solvvy vs LiveChat
See this
comparison of Solvvy vs. LiveChat
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. LiveChat rates 4.5/5 stars with 551 reviews. Each product's score is calculated by real-time data from verified user reviews.
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Solvvy
Solvvy
Optimized for quick response
LiveChat
LiveChat

Pricing

 
Starter
$16
per seat / month
 
Team
$33
per seat / month
 
Business
$50
per seat / month
 
Enterprise
$149
per seat / month
 
Free Trial
Free Trial
Solvvy
Free Trial
LiveChat
Starter
$16per seat / month
Team
$33per seat / month
Business
$50per seat / month
Enterprise
$149per seat / month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
9.1
Ease of Use
Ease of Use
9.3
9.4
Ease of Setup
Ease of Setup
8.9
9.1
Ease of Admin
Ease of Admin
9.2
9.2
Quality of Support
Quality of Support
9.4
9.1
Ease of Doing Business With
Ease of Doing Business With
9.7
9.2
Product Direction (% positive)
Product Direction (% positive)
10.0
8.4
Meets Requirements
Solvvy
8.8
LiveChat
9.1
Ease of Use
Solvvy
9.3
LiveChat
9.4
Ease of Setup
Solvvy
8.9
LiveChat
9.1
Ease of Admin
Solvvy
9.2
LiveChat
9.2
Quality of Support
Solvvy
9.4
LiveChat
9.1
Ease of Doing Business With
Solvvy
9.7
LiveChat
9.2
Product Direction (% positive)
Solvvy
10.0
LiveChat
8.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
47.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
35.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
16.9%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
LiveChat
Small-Business
47.5%
Mid-Market
35.6%
Enterprise
16.9%

Reviewers' Industry

 
Internet
31.3%
Computer Software
9.6%
 
Computer Software
28.1%
Information Technology and Services
8.3%
 
Retail
15.6%
Retail
4.9%
 
Consumer Electronics
6.3%
Internet
4.9%
 
Computer Networking
6.3%
Telecommunications
3.3%
 
Other
12.5%
Other
69.0%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
LiveChat
Computer Software
9.6%
Information Technology and Services
8.3%
Retail
4.9%
Internet
4.9%
Telecommunications
3.3%
Other
69.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

It can sometimes have technical difficulties with the connection

 
Solvvy
Most Helpful Favorable Review
Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

LiveChat
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
G2 Crowd User in Education Management

It can sometimes have technical difficulties with the connection

Screenshots

 
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Videos

 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

Solvvy
LiveChat

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

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