Compare Solvvy vs Samanage
See this
comparison of Solvvy vs. Samanage
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. Samanage rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.
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Solvvy
Solvvy
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Samanage
Samanage
Optimized for quick response

Pricing

 
TEAM
$29
per month
 
BUSINESS
$59
per month
 
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial
Solvvy
Free Trial
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.6
Ease of Use
Ease of Use
9.3
9.0
Ease of Setup
Ease of Setup
8.9
8.7
Ease of Admin
Ease of Admin
9.2
8.9
Quality of Support
Quality of Support
9.4
9.0
Ease of Doing Business With
Ease of Doing Business With
9.7
9.1
Product Direction (% positive)
Product Direction (% positive)
10.0
9.2
Meets Requirements
Solvvy
8.8
Samanage
8.6
Ease of Use
Solvvy
9.3
Samanage
9.0
Ease of Setup
Solvvy
8.9
Samanage
8.7
Ease of Admin
Solvvy
9.2
Samanage
8.9
Quality of Support
Solvvy
9.4
Samanage
9.0
Ease of Doing Business With
Solvvy
9.7
Samanage
9.1
Product Direction (% positive)
Solvvy
10.0
Samanage
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
6.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
69.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
23.6%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
Samanage
Small-Business
6.7%
Mid-Market
69.7%
Enterprise
23.6%

Reviewers' Industry

 
Internet
31.3%
Information Technology and Services
12.5%
 
Computer Software
28.1%
Hospital & Health Care
10.5%
 
Retail
15.6%
Higher Education
5.8%
 
Consumer Electronics
6.3%
Education Management
5.3%
 
Computer Networking
6.3%
Computer Software
4.3%
 
Other
12.5%
Other
61.5%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
Samanage
Information Technology and Services
12.5%
Hospital & Health Care
10.5%
Higher Education
5.8%
Education Management
5.3%
Computer Software
4.3%
Other
61.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Arran G.
Administrator in Computer Software

Where do I start? The product is awesome! - I like that its hosted - It's easy to use and my team love it - Aesthetically it looks great - The SAManage team are always engaged and want to listen to help them improve the product

Most Helpful Critical Review
Most Helpful Critical Review
Jens Bech M.
Executive Sponsor in Computer Software

Too many features are mediocre. The sales material looks great, but when you actually have to use the features, most of the times, they lack important functionality.

 
Solvvy
Most Helpful Favorable Review
Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Samanage
Most Helpful Favorable Review
Arran G.
Administrator in Computer Software

Where do I start? The product is awesome! - I like that its hosted - It's easy to use and my team love it - Aesthetically it looks great - The SAManage team are always engaged and want to listen to help them improve the product

Most Helpful Critical Review
Jens Bech M.
Executive Sponsor in Computer Software

Too many features are mediocre. The sales material looks great, but when you actually have to use the features, most of the times, they lack important functionality.

Screenshots

 
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Videos

 

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Solvvy
Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

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