Compare Solvvy vs TeamSupport
See this comparison of Solvvy vs. TeamSupport based on data from user reviews. Solvvy rates 4.9/5 stars with 10 reviews. TeamSupport rates 4.4/5 stars with 446 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Solvvy |  TeamSupport |
Pricing
| ‐ | Support Desk $50 / agent / month billed annually |
| ‐ | Enterprise $65 / agent / month billed annually |
| ‐ | Private Cloud Custom Contact Us for Pricing |
Free Trial | Free Trial |
| $ Get a Quote | $ Get a Quote |
Ratings
| Meets RequirementsSee More | |
9.3 (Based on 10 reviews) | 8.7 (Based on 434 reviews) |
| Ease of UseSee More | |
9.9 (Based on 10 reviews) | 8.8 (Based on 435 reviews) |
| Ease of SetupSee More | |
9.6 (Based on 10 reviews) | 8.6 (Based on 205 reviews) |
| Ease of AdminSee More | |
9.6 (Based on 10 reviews) | 8.9 (Based on 205 reviews) |
| Quality of SupportSee More | |
10.0 (Based on 10 reviews) | 9.0 (Based on 393 reviews) |
| Ease of Doing Business WithSee More | |
10.0 (Based on 10 reviews) | 9.3 (Based on 211 reviews) |
| Product Direction (% positive)See More | |
10.0 (Based on 10 reviews) | 9.3 (Based on 435 reviews) |
Features
Reviewers' Company Size
| Small-Business (50 or fewer emp.) | |
11.1% | 42.0% |
| Mid-Market (51-1000 emp.) | |
88.9% | 48.4% |
| Enterprise (> 1000 emp.) | |
0.0% | 9.6% |
Reviewers' Industry
Computer Software 42.9% | Computer Software 27.5% |
Internet 28.6% | Information Technology and Services 22.7% |
Food & Beverages 7.1% | Internet 5.9% |
Computer Networking 7.1% | Financial Services 4.8% |
Retail 7.1% | Hospitality 4.2% |
Other 7.1% | Other 34.9% |
Reviews
| Most Helpful Favorable Review | |
 Mark B. Administrator in Computer Software Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped... |  Jessica H. Administrator in Information Technology and Services TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and... |
| Most Helpful Critical Review | |
G2 Crowd User in Internet There are some things about the UI that are not as intuitive as they could be. For instance, when you want to comment on a ticket you select the "public action" or "private action" button. | |
Videos
| No videos provided. |
Downloads
| No downloads provided. | No downloads provided. |
| Contact Solvvy | Contact TeamSupport |
