Compare Solvvy vs TeamSupport

See this comparison of Solvvy vs. TeamSupport based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. TeamSupport rates 4.4/5 stars with 480 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 15 reviews)
8.7
(Based on 467 reviews)
Ease of UseSee More
Ease of UseSee More
9.5
(Based on 15 reviews)
8.8
(Based on 468 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 14 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 15 reviews)
8.8
(Based on 221 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 15 reviews)
9.0
(Based on 423 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 15 reviews)
9.3
(Based on 226 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 15 reviews)
9.1
(Based on 469 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.3%
41.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
85.7%
48.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
10.4%
 
Internet
45.5%
Computer Software
27.9%
 
Computer Software
27.3%
Information Technology and Services
21.4%
 
Computer Networking
9.1%
Internet
5.9%
 
Food & Beverages
4.5%
Financial Services
4.6%
 
Health, Wellness and Fitness
4.5%
Hospitality
3.8%
 
Other
9.1%
Other
36.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Delano M.
Administrator in Internet

I would like to see more in depth analytics on deflections and the ability to manage some aspects of our account without having to contact the company to make changes.

G2 Crowd User in Financial Services

The functionality and how difficult it is to perform a basic task. Navigation isn't intuitive.

 
 

TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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