Compare Solvvy vs TeamSupport

See this

comparison of Solvvy vs. TeamSupport
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. TeamSupport rates 4.3/5 stars with 485 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Solvvy
Optimized for quick response
TeamSupport
Add Product
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
TeamSupport
TeamSupport
4.3
Based on 485 reviews
 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 20 reviews)
8.7
(Based on 472 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 20 reviews)
8.8
(Based on 473 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 19 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 20 reviews)
8.8
(Based on 222 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 20 reviews)
9.0
(Based on 428 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 20 reviews)
9.3
(Based on 227 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 20 reviews)
9.1
(Based on 474 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
41.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
48.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
10.3%
 
Internet
31.3%
Computer Software
27.9%
 
Computer Software
28.1%
Information Technology and Services
21.1%
 
Retail
15.6%
Internet
5.8%
 
Computer Networking
6.3%
Financial Services
4.5%
 
Consumer Electronics
6.3%
Hospitality
3.8%
 
Other
12.5%
Other
36.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Yvonne M.
Administrator in Computer Software

Solvvy has helped us deflect between 6%~10% of our cases over the last year. One of our main objectives has been to reduce customer’s effort as they are working on resolving an issue or a question, and we believe that Solvvy’s flow help us achieve this...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Patrick G.
User in Hospitality

The database has a lot of issues on our end from what we are able to see. We have had multiple issues with pulling up all of the information in a ticket. We have also experienced login issues but those have since been resolved.

 
 

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Ask Solvvy a QuestionContact Solvvy
Kate from G2 Crowd

Need help?

I can help.