Compare Solvvy vs TeamSupport

See this comparison of Solvvy vs. TeamSupport based on data from user reviews. Solvvy rates 4.9/5 stars with 10 reviews. TeamSupport rates 4.4/5 stars with 446 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 10 reviews)
8.7
(Based on 434 reviews)
Ease of UseSee More
Ease of UseSee More
9.9
(Based on 10 reviews)
8.8
(Based on 435 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.6
(Based on 205 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.6
(Based on 10 reviews)
8.9
(Based on 205 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 10 reviews)
9.0
(Based on 393 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
10.0
(Based on 10 reviews)
9.3
(Based on 211 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
9.3
(Based on 435 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
11.1%
42.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
88.9%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.6%
 
Computer Software
42.9%
Computer Software
27.5%
 
Internet
28.6%
Information Technology and Services
22.7%
 
Food & Beverages
7.1%
Internet
5.9%
 
Computer Networking
7.1%
Financial Services
4.8%
 
Retail
7.1%
Hospitality
4.2%
 
Other
7.1%
Other
34.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

There are some things about the UI that are not as intuitive as they could be. For instance, when you want to comment on a ticket you select the "public action" or "private action" button.

 
 
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 No downloads provided.No downloads provided.
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Kate avatar
Kate from G2 Crowd

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