Compare Solvvy vs TeamSupport
See this comparison of Solvvy vs. TeamSupport based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. TeamSupport rates 4.4/5 stars with 480 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Solvvy |  TeamSupport |
Pricing
| ‐ | Support Desk $50 / agent / month billed annually | |
| ‐ | Enterprise $65 / agent / month billed annually | |
| ‐ | Private Cloud Custom Contact Us for Pricing | |
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.8 (Based on 15 reviews) | 8.7 (Based on 467 reviews) |
| Ease of Use | 9.5 (Based on 15 reviews) | 8.8 (Based on 468 reviews) |
| Ease of Setup | 9.3 (Based on 14 reviews) | 8.5 (Based on 220 reviews) |
| Ease of Admin | 9.3 (Based on 15 reviews) | 8.8 (Based on 221 reviews) |
| Quality of Support | 9.7 (Based on 15 reviews) | 9.0 (Based on 423 reviews) |
| Ease of Doing Business With | 9.7 (Based on 15 reviews) | 9.3 (Based on 226 reviews) |
| Product Direction (% positive) | 10.0 (Based on 15 reviews) | 9.1 (Based on 469 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 14.3% | 41.5% |
Mid-Market (51-1000 emp.) | 85.7% | 48.1% |
Enterprise (> 1000 emp.) | 0.0% | 10.4% |
Reviewers' Industry
Internet 45.5% | Computer Software 27.9% | |
Computer Software 27.3% | Information Technology and Services 21.4% | |
Computer Networking 9.1% | Internet 5.9% | |
Food & Beverages 4.5% | Financial Services 4.6% | |
Health, Wellness and Fitness 4.5% | Hospitality 3.8% | |
Other 9.1% | Other 36.3% |
Reviews
| Most Helpful Favorable Review | Jeffrey C. Administrator Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month. | Jessica H. Administrator in Information Technology and Services TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and... |
| Most Helpful Critical Review | Delano M. Administrator in Internet I would like to see more in depth analytics on deflections and the ability to manage some aspects of our account without having to contact the company to make changes. | G2 Crowd User in Financial Services The functionality and how difficult it is to perform a basic task. Navigation isn't intuitive. |
