Compare Solvvy vs TeamSupport

See this comparison of Solvvy vs. TeamSupport based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. TeamSupport rates 4.4/5 stars with 471 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 15 reviews)
8.7
(Based on 459 reviews)
Ease of UseSee More
Ease of UseSee More
9.5
(Based on 15 reviews)
8.8
(Based on 460 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 14 reviews)
8.5
(Based on 217 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 15 reviews)
8.8
(Based on 218 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 15 reviews)
9.0
(Based on 416 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 15 reviews)
9.3
(Based on 223 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 15 reviews)
9.2
(Based on 461 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.3%
42.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
85.7%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.5%
 
Internet
45.5%
Computer Software
28.1%
 
Computer Software
27.3%
Information Technology and Services
22.0%
 
Computer Networking
9.1%
Internet
6.1%
 
Food & Beverages
4.5%
Financial Services
4.5%
 
Health, Wellness and Fitness
4.5%
Hospitality
3.9%
 
Other
9.1%
Other
35.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Sarah H.
Industry Analyst / Tech Writer in Internet

Both the user-facing module and the admin tools are well designed, making our user's experience simple and seamless as well as making my role as admin enjoyable. I also love the ability to help train their machine learning to customize it to our...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Jessica H.
Executive Sponsor in Internet

I would get a lot of value from more User insights. For instance, we can see which inbounds from customers were NOT deflected, but I'd love to know more about the customers who WERE deflected. Who are they, what was their Account, are they a new customer...

G2 Crowd User in Internet

There are some key areas that are not customizable. The Wiki, for example, appears as a drop-down selection of whatever articles you create in the administrator portal, but on the customer hub it appears as a large stacked pile of articles that require a...

 
 

TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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