Compare Solvvy vs Track-It!

See this comparison of Solvvy vs. Track-It! based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. Track-It! rates 3.6/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 15 reviews)
7.9
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
9.5
(Based on 15 reviews)
8.0
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 14 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 15 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 15 reviews)
7.9
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 15 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 15 reviews)
5.8
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.3%
13.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
85.7%
55.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
31.9%
 
Internet
45.5%
Information Technology and Services
14.3%
 
Computer Software
27.3%
Hospital & Health Care
9.9%
 
Computer Networking
9.1%
Utilities
5.5%
 
Food & Beverages
4.5%
Higher Education
5.5%
 
Health, Wellness and Fitness
4.5%
Law Practice
5.5%
 
Other
9.1%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
Yael M.
Administrator in Internet

There is always so much "on the horizon" or "in the future": a new feature that will launch "in a month", an idea they have "down the road". I appreciate that they keep their customers informed on their product roadmap, but it's tough to prepare for the...

G2 Crowd User in Plastics

Reporting is terrible, there isn’t an easy way to get the list software on computers

 
 
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