Compare Solvvy vs Track-It!

See this comparison of Solvvy vs. Track-It! based on data from user reviews. Solvvy rates 4.9/5 stars with 10 reviews. Track-It! rates 3.5/5 stars with 65 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 10 reviews)
7.9
(Based on 61 reviews)
Ease of UseSee More
Ease of UseSee More
9.9
(Based on 10 reviews)
8.0
(Based on 61 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
7.5
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.6
(Based on 10 reviews)
8.0
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 10 reviews)
7.9
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
10.0
(Based on 10 reviews)
8.0
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
5.9
(Based on 61 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
11.1%
12.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
88.9%
56.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
31.3%
 
Computer Software
42.9%
Information Technology and Services
14.8%
 
Internet
28.6%
Hospital & Health Care
11.1%
 
Food & Beverages
7.1%
Higher Education
6.2%
 
Computer Networking
7.1%
Law Practice
6.2%
 
Retail
7.1%
Construction
3.7%
 
Other
7.1%
Other
58.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
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Heather K.
User in Hospital & Health Care

my company may not use it to its potential but I think its laking in be able to share your work orders and complete as a team, instead it seems you must re assign to have another person also be assigned to work. Not good for large projects but seems its...

 
 
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Kate avatar
Kate from G2 Crowd

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