Compare Solvvy vs UseResponse

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comparison of Solvvy vs. UseResponse
based on data from user reviews. Solvvy rates 4.8/5 stars with 19 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Solvvy
Optimized for quick response
UseResponse
Add Product
Solvvy
Solvvy
4.8
Based on 19 reviews
Optimized for quick response
UseResponse
UseResponse
4.9
Based on 14 reviews
 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 19 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 19 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 18 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 19 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 19 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 19 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 19 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.7%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
83.3%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
14.3%
 
Internet
33.3%
Information Technology and Services
26.3%
 
Computer Software
23.3%
Internet
10.5%
 
Retail
16.7%
Computer Software
10.5%
 
Consumer Electronics
6.7%
Financial Services
10.5%
 
Computer Networking
6.7%
Semiconductors
10.5%
 
Other
13.3%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Bryan C.
Administrator

Solvvy allows our customers to find answers to their questions without having to talk to someone on our Support team. It accelerates our ability to service our customers in a timely and efficient manner. We consider Solvvy as a core pillar of our Customer...

Jamyn S.
Administrator in Computer Software

The UseResponse team is quick to work with us to customize their product to our needs.

Most Helpful Critical Review
Most Helpful Critical Review
 
 
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