Compare Solvvy vs UseResponse

See this comparison of Solvvy vs. UseResponse based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 15 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
9.5
(Based on 15 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 14 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 15 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 15 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 15 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 15 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.3%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
85.7%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
14.3%
 
Internet
45.5%
Information Technology and Services
26.3%
 
Computer Software
27.3%
Internet
10.5%
 
Computer Networking
9.1%
Computer Software
10.5%
 
Food & Beverages
4.5%
Financial Services
10.5%
 
Health, Wellness and Fitness
4.5%
Semiconductors
10.5%
 
Other
9.1%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Steph T.
Administrator in Internet

It was very easy to get Solvvy up and running, and the team there was very open to working with us on some design customizations so that the widget really fit with our branding and was accessible to users without distracting from their browsing. We already...

Michael S.
Administrator in Internet

Specifically the inline help. Generically I'd say their own customer support which is highly responsive, very technically helpful, and very personalized.

Most Helpful Critical Review
Most Helpful Critical Review
Laura T.
Administrator

As with any growing company, there are always going to be areas for improvement. I would most like to see improvements made around increasing the kinds of data reported and around having autonomy over customizing the feature for our customers.

G2 Crowd User in Computer Software

Minor tweaks to the interface will allow better utilization of valuable screen space on a 13-inch laptop.

 
 
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