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Compare Solvvy vs UseResponse

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comparison of Solvvy vs. UseResponse
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Solvvy
Optimized for quick response
UseResponse
Add Product
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
UseResponse
UseResponse
4.8
Based on 15 reviews
 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 20 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 20 reviews)
9.4
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 19 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 20 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 20 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 20 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 20 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
13.3%
 
Internet
31.3%
Information Technology and Services
25.0%
 
Computer Software
28.1%
Semiconductors
10.0%
 
Retail
15.6%
Internet
10.0%
 
Consumer Electronics
6.3%
Higher Education
10.0%
 
Computer Networking
6.3%
Financial Services
10.0%
 
Other
12.5%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

Emily W.
User in Higher Education

It helps to organize ideas and share them through UseResponse. The layout is very flexible and the social integration and content analyzing features that they provide for it are at par. I would say it is value for money! Their support is also a big plus,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

ability to be our own admin to add or remove team members to access training or the dashboard.

Jamyn S.
Administrator in Computer Software

I don't really have any complaints about the product.

 
 
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Kate from G2 Crowd

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