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Compare Solvvy vs Whatfix

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comparison of Solvvy vs. Whatfix
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. Whatfix rates 4.7/5 stars with 37 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Solvvy
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Whatfix
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Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Whatfix
Whatfix
4.7
Based on 37 reviews
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 20 reviews)
9.0
(Based on 35 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 20 reviews)
9.0
(Based on 35 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 19 reviews)
8.4
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 20 reviews)
8.6
(Based on 29 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 20 reviews)
10.0
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 20 reviews)
9.4
(Based on 29 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 20 reviews)
9.7
(Based on 34 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.9%
 
Internet
31.3%
Computer Software
29.2%
 
Computer Software
28.1%
Information Technology and Services
18.8%
 
Retail
15.6%
Consumer Goods
10.4%
 
Consumer Electronics
6.3%
Internet
6.3%
 
Computer Networking
6.3%
Telecommunications
4.2%
 
Other
12.5%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nicole G.
Administrator

Solvvy is impressively on point with suggesting articles and highlighting pieces of articles that may help our customers get their question answered with zero wait time. Solvvy gives us, the business insight into the questions that are coming through and...

Lindsay P.
Administrator in Computer Software

Whatfix has transformed our onboarding process. The Whatfix Task List allows us to give our user a clear understanding of what they need to do next and track their progress without phone calls. The See Live Widget lets our user walk themselves through our...

Most Helpful Critical Review
Most Helpful Critical Review
Sarah H.
Industry Analyst / Tech Writer in Internet

Currently, there is no way to customize the training mode or see how far along we with the existing requests. It would be great to 1) be able to see the date of the request we are training, 2) be able to customize the date range for training mode, 3) see a...

Phil W.
Executive Sponsor in Computer Software

Analytics is under development (but good) Admin interface Interface can be improved

 
 
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