See this comparison of Solvvy vs. Whatfix based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. Whatfix rates 4.8/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 14 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(Based on 31 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Food & Beverages
Health, Wellness and Fitness
|Most Helpful Favorable Review|
My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...
Super easy program to use, adaptable and easy for anyone to learn. The customer service and support is also wonderful. Whenever I have a question, it is answered quickly and everyone is very friendly.
|Most Helpful Critical Review|
As with any growing company, there are always going to be areas for improvement. I would most like to see improvements made around increasing the kinds of data reported and around having autonomy over customizing the feature for our customers.
G2 Crowd User in Computer Software
It could be more user friendly. Once you get the hang of it though no problems.
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