Compare Solvvy, Whatfix, and Appcues

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Solvvy
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Whatfix
Appcues
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Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
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Whatfix
Whatfix
4.8
Based on 40 reviews
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Appcues
Appcues
4.4
Based on 41 reviews
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 20 reviews)
9.0
(Based on 38 reviews)
8.6
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 20 reviews)
9.1
(Based on 38 reviews)
8.4
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 19 reviews)
8.4
(Based on 32 reviews)
8.5
(Based on 21 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 20 reviews)
8.6
(Based on 32 reviews)
8.9
(Based on 21 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 20 reviews)
9.9
(Based on 38 reviews)
9.1
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 20 reviews)
9.4
(Based on 32 reviews)
9.0
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 20 reviews)
9.7
(Based on 37 reviews)
8.4
(Based on 39 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
47.5%
56.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
30.0%
41.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
22.5%
2.4%
 
Internet
31.3%
Computer Software
29.4%
Computer Software
29.9%
 
Computer Software
28.1%
Information Technology and Services
17.6%
Information Technology and Services
19.4%
 
Retail
15.6%
Consumer Goods
9.8%
Internet
17.9%
 
Consumer Electronics
6.3%
Internet
5.9%
Marketing and Advertising
14.9%
 
Computer Networking
6.3%
Telecommunications
3.9%
Philanthropy
3.0%
 
Other
12.5%
Other
33.3%
Other
14.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Delano M.
Administrator in Internet

We've had Solvvy active for almost a year and it has been integral to our organization's success. We had made a decision to make a real effort towards self-service as an initiative and after reviewing various solutions decided on Solvvy. One main factor...

Travis G.
Administrator in Computer Software

Unfair question, they provide a great product, great service, and do not leave you hanging on the tracking of use. From Prekhar(Prekhar Jain) answering all my questions and helping me signup to Vara(Vara Kumar Namburu) immediately answering my...

Alex M.
Administrator in Philanthropy

Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

Zain A.
Administrator

Nothing to be honest. So far every thing has been close to perfect.

G2 Crowd User

Frequent bugs when building flows requiring a refresh. Lots of cool stuff you can do but it often requires time from developers to implement properly. Anyone running ad blockers won't see Appcues flows at all. There seems to be a significant delay between...

 
 
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Kate from G2 Crowd

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