Solvvy 4.8 Based on 20 reviews Optimized for quick response | Whatfix 4.8 Based on 40 reviews | Appcues 4.4 Based on 41 reviews |
Free Trial | Free Trial | Free Trial |
Meets Requirements | 9.0 (Based on 20 reviews) | 9.0 (Based on 38 reviews) | 8.6 (Based on 38 reviews) |
Ease of Use | 9.3 (Based on 20 reviews) | 9.1 (Based on 38 reviews) | 8.4 (Based on 38 reviews) |
Ease of Setup | 9.1 (Based on 19 reviews) | 8.4 (Based on 32 reviews) | 8.5 (Based on 21 reviews) |
Ease of Admin | 9.3 (Based on 20 reviews) | 8.6 (Based on 32 reviews) | 8.9 (Based on 21 reviews) |
Quality of Support | 9.5 (Based on 20 reviews) | 9.9 (Based on 38 reviews) | 9.1 (Based on 38 reviews) |
Ease of Doing Business With | 9.7 (Based on 20 reviews) | 9.4 (Based on 32 reviews) | 9.0 (Based on 20 reviews) |
Product Direction (% positive) | 10.0 (Based on 20 reviews) | 9.7 (Based on 37 reviews) | 8.4 (Based on 39 reviews) |
Small-Business (50 or fewer emp.) | 15.8% | 47.5% | 56.1% |
Mid-Market (51-1000 emp.) | 84.2% | 30.0% | 41.5% |
Enterprise (> 1000 emp.) | 0.0% | 22.5% | 2.4% |
Internet 31.3% | Computer Software 29.4% | Computer Software 29.9% | |
Computer Software 28.1% | Information Technology and Services 17.6% | Information Technology and Services 19.4% | |
Retail 15.6% | Consumer Goods 9.8% | Internet 17.9% | |
Consumer Electronics 6.3% | Internet 5.9% | Marketing and Advertising 14.9% | |
Computer Networking 6.3% | Telecommunications 3.9% | Philanthropy 3.0% | |
Other 12.5% | Other 33.3% | Other 14.9% |
Most Helpful Favorable Review | Delano M. Administrator in Internet We've had Solvvy active for almost a year and it has been integral to our organization's success. We had made a decision to make a real effort towards self-service as an initiative and after reviewing various solutions decided on Solvvy. One main factor... | Travis G. Administrator in Computer Software Unfair question, they provide a great product, great service, and do not leave you hanging on the tracking of use. From Prekhar(Prekhar Jain) answering all my questions and helping me signup to Vara(Vara Kumar Namburu) immediately answering my... | Alex M. Administrator in Philanthropy Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our... |
Most Helpful Critical Review | G2 Crowd User in Computer Software Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more... | Zain A. Administrator Nothing to be honest. So far every thing has been close to perfect. | G2 Crowd User Frequent bugs when building flows requiring a refresh. Lots of cool stuff you can do but it often requires time from developers to implement properly. Anyone running ad blockers won't see Appcues flows at all. There seems to be a significant delay between... |