 Solvvy (20) 4.8 out of 5 Optimized for quick response |  Zendesk Support |
Pricing
| ‐ | Essential $5 /month | |
| ‐ | Team $19 /month | |
| ‐ | Professional $49 /month | |
| ‐ | Enterprise $99 /month | |
Free Trial | Free Trial |
Ratings
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | ||
Mid-Market (51-1000 emp.) | ||
Enterprise (> 1000 emp.) |
Reviewers' Industry
Internet 31.3% | Computer Software 17.9% | |
Computer Software 28.1% | Information Technology and Services 15.3% | |
Retail 15.6% | Internet 10.3% | |
Consumer Electronics 6.3% | Marketing and Advertising 4.9% | |
Computer Networking 6.3% | Telecommunications 3.3% | |
Other 12.5% | Other 48.3% |
Reviews
| Most Helpful Favorable Review | Yael M. Administrator in Internet The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a... | Abbey S. Administrator in Education Management The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and... |
| Most Helpful Critical Review | Matthew W. Administrator in Computer Software After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide... |
