Compare Solvvy vs Zoho Desk

See this comparison of Solvvy vs. Zoho Desk based on data from user reviews. Solvvy rates 4.9/5 stars with 10 reviews. Zoho Desk rates 4.3/5 stars with 464 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 10 reviews)
8.6
(Based on 430 reviews)
Ease of UseSee More
Ease of UseSee More
9.9
(Based on 10 reviews)
8.6
(Based on 430 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.4
(Based on 341 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.6
(Based on 10 reviews)
8.6
(Based on 343 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 10 reviews)
8.2
(Based on 391 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
10.0
(Based on 10 reviews)
8.6
(Based on 320 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
8.9
(Based on 422 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
11.1%
72.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
88.9%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
7.7%
 
Computer Software
42.9%
Information Technology and Services
24.8%
 
Internet
28.6%
Computer Software
11.6%
 
Food & Beverages
7.1%
Internet
4.7%
 
Computer Networking
7.1%
Marketing and Advertising
4.4%
 
Retail
7.1%
Telecommunications
4.3%
 
Other
7.1%
Other
50.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
0?e=1528570800&v=beta&t=kw0zo qcamqbhfoiigcz9kqqla3xajaplwfcrt3xmqo
Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

0 pfx2iwxspntr6jxjt9ci9120s9prbcirn5co1zgvmbcn6rep 9 7 60jgzpjtri1ls o 7yjai kx6wzrha qkosmi rx6mybua blfymiykx6qu1miez51k74apvkhrbb ite71mn jbcwp3sgo4e
János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 
No videos provided.
 No downloads provided.No downloads provided.
Ask Solvvy a QuestionContact SolvvyAsk Zoho Desk a QuestionContact Zoho Desk
Kate avatar
Kate from G2 Crowd

Need help?

I can help.