Compare Solvvy vs Zoho Desk

See this comparison of Solvvy vs. Zoho Desk based on data from user reviews. Solvvy rates 4.8/5 stars with 15 reviews. Zoho Desk rates 4.3/5 stars with 490 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 15 reviews)
8.6
(Based on 452 reviews)
Ease of UseSee More
Ease of UseSee More
9.5
(Based on 15 reviews)
8.6
(Based on 452 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 14 reviews)
8.3
(Based on 356 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 15 reviews)
8.6
(Based on 358 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 15 reviews)
8.2
(Based on 408 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 15 reviews)
8.6
(Based on 334 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 15 reviews)
8.8
(Based on 444 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.3%
72.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
85.7%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
7.5%
 
Internet
45.5%
Information Technology and Services
26.0%
 
Computer Software
27.3%
Computer Software
11.1%
 
Computer Networking
9.1%
Internet
4.5%
 
Food & Beverages
4.5%
Marketing and Advertising
4.5%
 
Health, Wellness and Fitness
4.5%
Telecommunications
4.0%
 
Other
9.1%
Other
49.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 
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Kate from G2 Crowd

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