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Compare Sotrender vs Sprinklr Core

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comparison of Sotrender vs. Sprinklr Core
based on data from user reviews. Sotrender rates 4.6/5 stars with 28 reviews. Sprinklr Core rates 3.9/5 stars with 388 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Sotrender
Sprinklr Core
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Sotrender
Sotrender
4.6
Based on 28 reviews
Sprinklr Core
Sprinklr Core
3.9
Based on 388 reviews
Optimized for quick response
 
Bronze
50USD per month
 
Silver
110USD per month
 
Gold
200USD per month
 
Platinum
390USD per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 27 reviews)
8.2
(Based on 356 reviews)
Ease of UseSee More
Ease of UseSee More
9.2
(Based on 27 reviews)
7.7
(Based on 356 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.1
(Based on 19 reviews)
6.9
(Based on 167 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.4
(Based on 19 reviews)
7.5
(Based on 171 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 27 reviews)
7.7
(Based on 327 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.8
(Based on 19 reviews)
7.9
(Based on 158 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.6
(Based on 27 reviews)
7.3
(Based on 343 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
71.4%
12.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
17.9%
27.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
10.7%
59.9%
 
Marketing and Advertising
17.9%
Marketing and Advertising
13.2%
 
Public Relations and Communications
14.3%
Consumer Goods
5.8%
 
Professional Training & Coaching
7.1%
Consumer Electronics
5.3%
 
Internet
7.1%
Computer Software
5.2%
 
Information Services
7.1%
Information Technology and Services
5.0%
 
Other
46.4%
Other
65.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ewa M.
Administrator in International Trade and Development

Sotrender is a tool both for agencies & brands and for freelancers. It contains helpful data-driven tips and interactive data visualizations. The tool covers main social media platforms: Facebook, Twitter, Instagram, YouTube and the customer service is...

Ericka K.
Administrator in Hospitality

Sprinklr. Is. A. Beast. I have never experienced a tool that is as robust and customizable. If you think you're familiar with social listening and social customer care management, I can attest that Sprinklr is likely bigger, badder and deeper. I have both...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

It doesn't work since September. Support claims that problem is caused by Facebook API change, however it's been over a month and they still didn't fix their tool.

G2 Crowd User in Marketing and Advertising

The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...

 
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1. Quick Tour
2. Social Engagement
3. Social Advertising
4. Social Care
5. Social Advocacy

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