Compare SugarCRM vs Vtiger All-In-One CRM

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comparison of SugarCRM vs. Vtiger All-In-One CRM
based on data from user reviews. SugarCRM rates 3.7/5 stars with 355 reviews. Vtiger All-In-One CRM rates 4.3/5 stars with 142 reviews. Each product's score is calculated by real-time data from verified user reviews.

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SugarCRM
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Vtiger All-In-One CRM
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SugarCRM
SugarCRM
3.7
Based on 355 reviews
Optimized for quick response
Vtiger All-In-One CRM
Vtiger All-In-One CRM
4.3
Based on 142 reviews
 
Sugar Professional
$40 user/month
Sales Starter
$10 / user / month (annually)
 
Sugar Enterprise
$65 user/month
Sales Professional
$20 / user / month (annually)
 
Sugar Ultimate
$150 user/month
Help Desk Starter
$10 / user / month (annually)
 
Help Desk Professional
$20 / user / month (annually)
 
Ultimate Edition
$30 / user / month (annually)
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 333 reviews)
8.5
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
7.6
(Based on 336 reviews)
8.1
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.5
(Based on 192 reviews)
8.0
(Based on 97 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 196 reviews)
8.4
(Based on 99 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 290 reviews)
8.8
(Based on 134 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.9
(Based on 183 reviews)
8.8
(Based on 93 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 330 reviews)
8.8
(Based on 135 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
51.8%
18.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.9%
2.1%
 
Information Technology and Services
19.0%
Information Technology and Services
22.9%
 
Computer Software
15.7%
Computer Software
7.6%
 
Financial Services
6.0%
Marketing and Advertising
7.6%
 
Marketing and Advertising
6.0%
Construction
5.1%
 
Internet
3.0%
Retail
4.5%
 
Other
50.2%
Other
52.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

manuel d.
Administrator in Internet

Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...

Most Helpful Critical Review
Most Helpful Critical Review
Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

Kristen C.
Administrator in Legal Services

After using SugarCRM, the community version of vTiger has been a challenge. There is a small, if not non-existent, community that uses the software and we have encountered too many incompatibilities with other platforms we would have liked to integrate.

 
 

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

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