Compare SugarCRM vs Vtiger CRM

See this comparison of SugarCRM vs. Vtiger CRM based on data from user reviews. SugarCRM rates 3.7/5 stars with 351 reviews. Vtiger CRM rates 4.3/5 stars with 142 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Sugar Professional
$40 user/month
Sales Professional
$20 / user / month (annually)
 
Sugar Enterprise
$65 user/month
Sales Starter
$10 / user / month (annually)
 
Sugar Ultimate
$150 user/month
Support Professional
$20 / user / month (annually)
 
Ultimate Edition
$30 / user / month (annually)
 
Support Starter
$10 / user / month (annually)
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 329 reviews)
8.5
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
7.7
(Based on 332 reviews)
8.1
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.5
(Based on 191 reviews)
8.0
(Based on 97 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 196 reviews)
8.4
(Based on 99 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 288 reviews)
8.8
(Based on 134 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.9
(Based on 183 reviews)
8.8
(Based on 93 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 326 reviews)
8.8
(Based on 135 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.4%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
51.5%
18.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.1%
2.1%
 
Information Technology and Services
19.5%
Information Technology and Services
22.9%
 
Computer Software
16.0%
Computer Software
7.6%
 
Financial Services
6.1%
Marketing and Advertising
7.6%
 
Marketing and Advertising
5.6%
Construction
5.1%
 
Internet
3.1%
Retail
4.5%
 
Other
49.8%
Other
52.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

AnnA L.
Administrator in Marketing and Advertising

Vtiger is adaptable! I am an entrepreneur who runs three different companies. Within all companies I work with other people who can be business partners, free lancers, other agencies but not employees. This means I have to handle customer communication...

Most Helpful Critical Review
Most Helpful Critical Review
Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

Pedro G.
Administrator

migration from old version is a very hard work. Mobile use, email integration

 
 

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

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