Compare SugarCRM vs Vtiger

See this comparison of SugarCRM vs. Vtiger CRM based on data from user reviews. SugarCRM rates 3.7/5 stars with 291 reviews. Vtiger CRM rates 4.3/5 stars with 136 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Sugar Professional
$40 user/month
Sales Professional
$20 / user / month (annually)
 
Sugar Enterprise
$65 user/month
Sales Starter
$10 / user / month (annually)
 
Sugar Ultimate
$150 user/month
Support Professional
$20 / user / month (annually)
 
Ultimate Edition
$30 / user / month (annually)
 
Support Starter
$10 / user / month (annually)
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 271 reviews)
8.4
(Based on 133 reviews)
Ease of UseSee More
Ease of UseSee More
7.6
(Based on 274 reviews)
8.1
(Based on 133 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.3
(Based on 158 reviews)
8.0
(Based on 93 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 162 reviews)
8.4
(Based on 95 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.7
(Based on 237 reviews)
8.9
(Based on 130 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.8
(Based on 150 reviews)
8.9
(Based on 89 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 269 reviews)
8.7
(Based on 131 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
31.7%
79.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
51.8%
18.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.5%
2.2%
 
Information Technology and Services
19.3%
Information Technology and Services
23.3%
 
Computer Software
17.8%
Marketing and Advertising
7.3%
 
Financial Services
5.8%
Computer Software
6.7%
 
Marketing and Advertising
5.8%
Construction
5.3%
 
Construction
3.2%
Retail
4.7%
 
Other
48.0%
Other
52.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

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AnnA L.
Administrator in Marketing and Advertising

Vtiger is adaptable! I am an entrepreneur who runs three different companies. Within all companies I work with other people who can be business partners, free lancers, other agencies but not employees. This means I have to handle customer communication...

Most Helpful Critical Review
Most Helpful Critical Review
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Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

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Justin W.
Administrator in Non-Profit Organization Management

The software is constantly in a place of repair. New features are added but may not work properly yet. There doesn't seem to be any QA process or full feature launches. It looks like improvements are made to the live product day in and day out. It can be...

 
 

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

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