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Compare SunView ChangeGear vs ServiceNow

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comparison of SunView ChangeGear vs. ServiceNow
based on data from user reviews. SunView ChangeGear rates 3.7/5 stars with 60 reviews. ServiceNow rates 3.9/5 stars with 508 reviews. Each product's score is calculated by real-time data from verified user reviews.

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SunView ChangeGear
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ServiceNow
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SunView ChangeGear
SunView ChangeGear
3.7
Based on 60 reviews
Optimized for quick response
ServiceNow
ServiceNow
3.9
Based on 508 reviews
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 56 reviews)
8.5
(Based on 484 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 56 reviews)
7.7
(Based on 484 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.3
(Based on 40 reviews)
7.5
(Based on 140 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.6
(Based on 42 reviews)
8.0
(Based on 141 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 50 reviews)
8.1
(Based on 387 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 41 reviews)
8.3
(Based on 138 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 54 reviews)
8.0
(Based on 478 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
3.3%
3.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
48.3%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
48.3%
79.3%
 
Hospital & Health Care
20.8%
Information Technology and Services
27.7%
 
Information Technology and Services
10.4%
Higher Education
7.8%
 
Civil Engineering
7.8%
Hospital & Health Care
7.5%
 
Restaurants
6.5%
Computer Software
6.7%
 
Financial Services
6.5%
Financial Services
5.8%
 
Other
48.1%
Other
44.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The system is user friendly and allows you to personalize your dashboard.

John C.
User in Higher Education

ServiceNow provides a very streamlined interface that can be accessed by my technicians from any browser on almost any device. This has increased the number of Incidents and Requests that we log, thus making our data that much more accurate and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The system can be slow at times. Closes out of tasks once you accept them having to go back into them.

Jared H.
User in Government Administration

Performance occasionally suffers for reasons not attributable to local network or internet outages Many types of customization must be re-applied after each upgrade of the application

 
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Kate from G2 Crowd

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