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Compare Talkus vs TeamSupport

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comparison of Talkus vs. TeamSupport
based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. TeamSupport rates 4.3/5 stars with 496 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 480 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.8
(Based on 481 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.5
(Based on 224 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.8
(Based on 226 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.0
(Based on 435 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.3
(Based on 231 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
9.1
(Based on 482 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
47.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
11.2%
 
Internet
25.0%
Computer Software
27.7%
 
Logistics and Supply Chain
16.7%
Information Technology and Services
20.7%
 
Marketing and Advertising
8.3%
Internet
5.7%
 
Leisure, Travel & Tourism
8.3%
Financial Services
4.6%
 
Information Technology and Services
8.3%
Hospitality
3.7%
 
Other
33.3%
Other
37.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Damien C.
User in Information Technology and Services

Talkus plugin is really developer-friendly. Easy to setup and fit to your app. Also their customer service is really responsive. They are really looking to solve your business's problems.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Many features are good to a certain point but if you try to do anything a bit more sophisticated (ticket automation, more complex reports) it cannot be done within the tool

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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