Compare Talkus vs TeamSupport

See this

comparison of Talkus vs. TeamSupport
based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. TeamSupport rates 4.3/5 stars with 484 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 Request More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 471 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.8
(Based on 472 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.8
(Based on 222 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.0
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.3
(Based on 227 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
9.1
(Based on 473 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
48.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
10.3%
 
Internet
25.0%
Computer Software
28.0%
 
Logistics and Supply Chain
16.7%
Information Technology and Services
21.2%
 
Higher Education
8.3%
Internet
5.9%
 
Marketing and Advertising
8.3%
Financial Services
4.5%
 
E-Learning
8.3%
Hospitality
3.8%
 
Other
33.3%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Craig D.
Administrator in Logistics and Supply Chain

Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Damien C.
User in Information Technology and Services

When there is a lot of tickets open, it can get messy in Slack. That's why we have a Slack team dedicated to support.

G2 Crowd User in Internet

There are some things about the UI that are not as intuitive as they could be. For instance, when you want to comment on a ticket you select the "public action" or "private action" button.

 
 No videos provided.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Request More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.