Compare Talkus vs TeamSupport

See this comparison of Talkus vs. TeamSupport based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. TeamSupport rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 461 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.8
(Based on 462 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.5
(Based on 217 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.8
(Based on 218 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.0
(Based on 418 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.3
(Based on 223 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
9.2
(Based on 463 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
42.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
9.4%
 
Internet
25.0%
Computer Software
28.1%
 
Logistics and Supply Chain
16.7%
Information Technology and Services
21.9%
 
Higher Education
8.3%
Internet
6.1%
 
Marketing and Advertising
8.3%
Financial Services
4.7%
 
E-Learning
8.3%
Hospitality
3.9%
 
Other
33.3%
Other
35.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

Zuzana B.
User in Information Technology and Services

The design (it's so 90s), user experience, the way the reports work. I still haven't found out how to track customers' satisfaction - is there such a feature.

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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