See this comparison of Talkus vs. TeamSupport based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. TeamSupport rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.
$50 / agent / month billed annually
$65 / agent / month billed annually
Custom Contact Us for Pricing
|Meets RequirementsSee More|
(Based on 461 reviews)
|Ease of UseSee More|
(Based on 462 reviews)
|Ease of SetupSee More|
(Based on 10 reviews)
(Based on 217 reviews)
|Ease of AdminSee More|
(Based on 218 reviews)
|Quality of SupportSee More|
(Based on 418 reviews)
|Ease of Doing Business WithSee More|
(Based on 223 reviews)
|Product Direction (% positive)See More|
(Based on 463 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Logistics and Supply Chain
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
G2 Crowd User in Higher Education
Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...
TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...
|Most Helpful Critical Review|
G2 Crowd User in E-Learning
Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.
The design (it's so 90s), user experience, the way the reports work. I still haven't found out how to track customers' satisfaction - is there such a feature.
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