Compare Talkus vs Teamwork Desk

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comparison of Talkus vs. Teamwork Desk
based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Teamwork Desk rates 4.4/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.0
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.8
(Based on 30 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.9
(Based on 16 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
9.0
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.1
(Based on 27 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.0
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
9.3
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
17.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
2.9%
 
Internet
25.0%
Marketing and Advertising
23.9%
 
Logistics and Supply Chain
16.7%
Information Technology and Services
19.6%
 
Marketing and Advertising
8.3%
Computer Software
8.7%
 
Leisure, Travel & Tourism
8.3%
Logistics and Supply Chain
6.5%
 
Information Technology and Services
8.3%
Internet
6.5%
 
Other
33.3%
Other
34.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Craig D.
Administrator in Logistics and Supply Chain

Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

G2 Crowd User in Marketing and Advertising

Great Visibility, Transparency and Trackable Metrics for a Team

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
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Kate from G2 Crowd

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