Compare Talkus vs Track-It!

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comparison of Talkus vs. Track-It!
based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Track-It! rates 3.6/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
7.9
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.0
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
7.9
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
5.8
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
13.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
55.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
31.9%
 
Internet
25.0%
Information Technology and Services
14.3%
 
Logistics and Supply Chain
16.7%
Hospital & Health Care
9.9%
 
Higher Education
8.3%
Utilities
5.5%
 
Marketing and Advertising
8.3%
Higher Education
5.5%
 
E-Learning
8.3%
Law Practice
5.5%
 
Other
33.3%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
Brent R.
Administrator

No complaints on my end. I've had a few questions with customizing how the widgets act or look and have always gotten a quick response with helpful info. I'm excited to see the how they will keep improving as the company grows.

G2 Crowd User in Apparel & Fashion

There is no way to filter by subject or information in the ticket

 
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Kate from G2 Crowd

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