Compare Talkus vs Track-It!

See this comparison of Talkus vs. Track-It! based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Track-It! rates 3.6/5 stars with 69 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
7.9
(Based on 65 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.0
(Based on 65 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.0
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
7.9
(Based on 51 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.1
(Based on 40 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
5.7
(Based on 64 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
13.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
55.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
30.9%
 
Internet
25.0%
Information Technology and Services
13.5%
 
Logistics and Supply Chain
16.7%
Hospital & Health Care
10.1%
 
Higher Education
8.3%
Utilities
5.6%
 
Marketing and Advertising
8.3%
Higher Education
5.6%
 
E-Learning
8.3%
Law Practice
5.6%
 
Other
33.3%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ori P.
Administrator in Internet

Easily integrates with our Slack workflow Integrates with our website like a charm Simple JS API Great support features (screenshots, integration with user data, degrade to email on timeout)

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
Guillaume P.
Administrator in Computer Software

Nothing much really. We also use Zendesk as a support Tool and the Talkus export is great. If we did not had Zendesk, Talkus featureset might be light (but the business offer should bring the missing data and shit)

Kyle L.
User in Utilities

The UI is a bit outdated and there is a lot that I don't know.

 
Request More InformationRequest More InformationRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.