Compare Talkus vs UseResponse

See this comparison of Talkus vs. UseResponse based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
14.3%
 
Internet
25.0%
Information Technology and Services
26.3%
 
Logistics and Supply Chain
16.7%
Internet
10.5%
 
Higher Education
8.3%
Computer Software
10.5%
 
Marketing and Advertising
8.3%
Financial Services
10.5%
 
E-Learning
8.3%
Semiconductors
10.5%
 
Other
33.3%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Travis G.
Administrator in Financial Services

It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.

G2 Crowd User in Computer Software

The integrated helpdesk experience with a highly intuitive user interface.

Most Helpful Critical Review
Most Helpful Critical Review
Adam L.
Administrator in Marketing and Advertising

I would love to see more flexibility for email support, as some cases require the use of email.

 
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Kate from G2 Crowd

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