Compare Talkus vs Vision Helpdesk

See this comparison of Talkus vs. Vision Helpdesk based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Vision Helpdesk rates 4.7/5 stars with 41 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 Request More InformationRequest More InformationRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.3
(Based on 41 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
9.2
(Based on 41 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.9
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
9.3
(Based on 39 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
9.7
(Based on 41 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
61.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
29.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
9.8%
 
Internet
25.0%
Non-Profit Organization Management
20.0%
 
Logistics and Supply Chain
16.7%
Internet
16.0%
 
Higher Education
8.3%
Information Technology and Services
14.0%
 
Marketing and Advertising
8.3%
Education Management
6.0%
 
E-Learning
8.3%
Individual & Family Services
6.0%
 
Other
33.3%
Other
38.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Craig D.
Administrator in Logistics and Supply Chain

Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
Guillaume P.
Administrator in Computer Software

Nothing much really. We also use Zendesk as a support Tool and the Talkus export is great. If we did not had Zendesk, Talkus featureset might be light (but the business offer should bring the missing data and shit)

G2 Crowd User

Everything was a bit slow and buggy at times.

 
Request More InformationRequest More InformationRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.