Compare Talkus vs Whatfix

See this comparison of Talkus vs. Whatfix based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
18.2%
 
Internet
25.0%
Computer Software
33.3%
 
Logistics and Supply Chain
16.7%
Information Technology and Services
14.3%
 
Higher Education
8.3%
Consumer Goods
9.5%
 
Marketing and Advertising
8.3%
Internet
7.1%
 
E-Learning
8.3%
Cosmetics
4.8%
 
Other
33.3%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Travis G.
Administrator in Financial Services

It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.

Manzur Husain S.
User in Internet

It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc

Most Helpful Critical Review
Most Helpful Critical Review
Adam L.
Administrator in Marketing and Advertising

I would love to see more flexibility for email support, as some cases require the use of email.

Lindsay P.
Administrator in Computer Software

It can be difficult to update flows in advice to prepare for updates we do to our site. There is no easy way to update a current flow and keep it in "draft mode" till we are push site updates.

 
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