See this comparison of Talkus vs. Whatfix based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 10 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(Based on 30 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Logistics and Supply Chain
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.
It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc
|Most Helpful Critical Review|
I would love to see more flexibility for email support, as some cases require the use of email.
It can be difficult to update flows in advice to prepare for updates we do to our site. There is no easy way to update a current flow and keep it in "draft mode" till we are push site updates.
|Request More Information||Ask Whatfix a Question|