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Compare Talkus vs Zoho Desk

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comparison of Talkus vs. Zoho Desk
based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Zoho Desk rates 4.3/5 stars with 808 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 739 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.7
(Based on 739 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.3
(Based on 599 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.6
(Based on 598 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
8.3
(Based on 669 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.6
(Based on 560 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
8.8
(Based on 730 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
72.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
21.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
6.3%
 
Internet
25.0%
Information Technology and Services
25.3%
 
Logistics and Supply Chain
16.7%
Computer Software
11.0%
 
Marketing and Advertising
8.3%
Internet
4.3%
 
Leisure, Travel & Tourism
8.3%
Marketing and Advertising
4.1%
 
Information Technology and Services
8.3%
Telecommunications
3.9%
 
Other
33.3%
Other
51.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Guillaume P.
Administrator in Computer Software

The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too....

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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Kate from G2 Crowd

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