Compare Talkus vs Zoho Desk

See this comparison of Talkus vs. Zoho Desk based on data from user reviews. Talkus rates 4.7/5 stars with 12 reviews. Zoho Desk rates 4.3/5 stars with 517 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.6
(Based on 478 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.6
(Based on 478 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.3
(Based on 377 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.6
(Based on 380 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
8.2
(Based on 428 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.6
(Based on 354 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
8.8
(Based on 469 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
72.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
20.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
7.1%
 
Internet
25.0%
Information Technology and Services
26.2%
 
Logistics and Supply Chain
16.7%
Computer Software
10.8%
 
Higher Education
8.3%
Marketing and Advertising
4.5%
 
Marketing and Advertising
8.3%
Internet
4.4%
 
E-Learning
8.3%
Telecommunications
4.1%
 
Other
33.3%
Other
49.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

Garret A.
User in Information Technology and Services

The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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Kate from G2 Crowd

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