Compare Talkus, Zoho Desk, and HappyFox

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Talkus
Zoho Desk
Optimized for quick response
HappyFox
Optimized for quick response
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Talkus
Talkus
4.7
Based on 12 reviews
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Zoho Desk
Zoho Desk
4.3
Based on 916 reviews
Optimized for quick response
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
 
FREE
$0 /agent/month
Mighty
$29 per staff / month
 
PROFESSIONAL
$12 /agent/month
Enterprise
$69 per staff / month
 
ENTERPRISE
$25 /agent/month
Fantastic
$49 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.8
(Based on 838 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 12 reviews)
8.6
(Based on 838 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 10 reviews)
8.3
(Based on 685 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 11 reviews)
8.5
(Based on 684 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.4
(Based on 12 reviews)
8.3
(Based on 752 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.6
(Based on 637 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 12 reviews)
8.8
(Based on 828 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
72.7%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
21.4%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
5.9%
15.5%
 
Internet
25.0%
Information Technology and Services
24.7%
Information Technology and Services
14.1%
 
Logistics and Supply Chain
16.7%
Computer Software
10.4%
Computer Software
12.2%
 
Marketing and Advertising
8.3%
Internet
4.2%
Higher Education
6.4%
 
Leisure, Travel & Tourism
8.3%
Telecommunications
4.1%
Real Estate
3.8%
 
Information Technology and Services
8.3%
Marketing and Advertising
4.1%
Education Management
3.8%
 
Other
33.3%
Other
52.4%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

Garret A.
User in Information Technology and Services

The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...

Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

 
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Kate from G2 Crowd

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