Compare Teamwork Desk vs BMC Remedy
See this
comparison of Teamwork Desk vs. BMC Remedy
based on data from user reviews. Teamwork Desk rates 4.4/5 stars with 35 reviews. BMC Remedy rates 3.6/5 stars with 221 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Starter
$7
per agent, per month (billed annually)
 
Plus
$13
per agent, per month (billed annually)
 
Pro
$25
per agent, per month (billed annually)
 
Enterprise
Contact Us
Billed annually
 
Free Trial
Free Trial Unavailable
Teamwork Desk
Starter
$7per agent, per month (billed annually)
Plus
$13per agent, per month (billed annually)
Pro
$25per agent, per month (billed annually)
Enterprise
Contact UsBilled annually
Free Trial
BMC Remedy
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
7.9
Ease of Use
Ease of Use
8.6
7.1
Ease of Setup
Ease of Setup
8.6
6.9
Ease of Admin
Ease of Admin
8.9
7.2
Quality of Support
Quality of Support
8.9
7.3
Ease of Doing Business With
Ease of Doing Business With
8.9
7.9
Product Direction (% positive)
Product Direction (% positive)
9.2
5.8
Meets Requirements
Teamwork Desk
8.9
BMC Remedy
7.9
Ease of Use
Teamwork Desk
8.6
BMC Remedy
7.1
Ease of Setup
Teamwork Desk
8.6
BMC Remedy
6.9
Ease of Admin
Teamwork Desk
8.9
BMC Remedy
7.2
Quality of Support
Teamwork Desk
8.9
BMC Remedy
7.3
Ease of Doing Business With
Teamwork Desk
8.9
BMC Remedy
7.9
Product Direction (% positive)
Teamwork Desk
9.2
BMC Remedy
5.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
4.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
17.1%
21.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.9%
74.0%
Teamwork Desk
Small-Business
80.0%
Mid-Market
17.1%
Enterprise
2.9%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%

Reviewers' Industry

 
Marketing and Advertising
23.4%
Information Technology and Services
32.6%
 
Information Technology and Services
19.1%
Telecommunications
9.1%
 
Internet
8.5%
Hospital & Health Care
6.2%
 
Computer Software
8.5%
Higher Education
4.3%
 
Logistics and Supply Chain
6.4%
Computer Software
4.3%
 
Other
34.0%
Other
43.5%
Teamwork Desk
Marketing and Advertising
23.4%
Information Technology and Services
19.1%
Internet
8.5%
Computer Software
8.5%
Logistics and Supply Chain
6.4%
Other
34.0%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Using Teamwork helps organize current, former, and future projects in one place. You are able to see, when deadlines may potentially clash, and future projects can be better organized. Also, using TW tools, you can see the status of each of the tasks. Also,...

Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Most Helpful Critical Review
Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
Teamwork Desk
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Using Teamwork helps organize current, former, and future projects in one place. You are able to see, when deadlines may potentially clash, and future projects can be better organized. Also, using TW tools, you can see the status of each of the tasks. Also,...

Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

BMC Remedy
Most Helpful Favorable Review
Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Screenshots

 
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