Compare Teamwork Desk vs Vision Helpdesk

See this comparison of Teamwork Desk vs. Vision Helpdesk based on data from user reviews. Teamwork Desk rates 4.4/5 stars with 31 reviews. Vision Helpdesk rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$5 per agent, per month (billed annually)
Help Desk
$7 per staff per mo
 
Pro
$20 per agent, per month (billed annually)
Satellite Desk
$14 per staff per mo
 
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 26 reviews)
9.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 28 reviews)
9.3
(Based on 40 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 15 reviews)
8.9
(Based on 38 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 14 reviews)
9.4
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 25 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 14 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 28 reviews)
9.7
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
77.4%
62.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
19.4%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.2%
10.0%
 
Marketing and Advertising
25.6%
Non-Profit Organization Management
20.4%
 
Information Technology and Services
20.9%
Internet
16.3%
 
Computer Software
7.0%
Information Technology and Services
14.3%
 
Internet
7.0%
Education Management
6.1%
 
Publishing
4.7%
Individual & Family Services
6.1%
 
Other
34.9%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Alma B.
Agency in Internet

I love everything Teamwork team has created so far. This is a fantastic app that integrates seamlessly with the rest of Teamworks apps like Teamwork Projects. Love the survey that customers get with the smiley faces.

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William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
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Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
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Kate avatar
Kate from G2 Crowd

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