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Compare Teamwork Desk vs Whatfix

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comparison of Teamwork Desk vs. Whatfix
based on data from user reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Whatfix rates 4.7/5 stars with 37 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 26 reviews)
9.0
(Based on 35 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 28 reviews)
9.0
(Based on 35 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 15 reviews)
8.4
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 14 reviews)
8.6
(Based on 29 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 25 reviews)
10.0
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 14 reviews)
9.4
(Based on 29 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 28 reviews)
9.7
(Based on 34 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.1%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.8%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
18.9%
 
Marketing and Advertising
25.0%
Computer Software
29.2%
 
Information Technology and Services
20.5%
Information Technology and Services
18.8%
 
Logistics and Supply Chain
6.8%
Consumer Goods
10.4%
 
Internet
6.8%
Internet
6.3%
 
Computer Software
6.8%
Telecommunications
4.2%
 
Other
34.1%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Erik S.
Agency in Marketing and Advertising

This is the perfect system for assigning support tickets or tasks to your developers or employees. Easy to use with features that allow you to comment internally or publicly to the client, and an ability to instantly delegate tickets to other team members.

G2 Crowd User in Telecommunications

Translation Support and the delta part of the file when changes are done for the English File

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

Darko G.
Administrator in Computer Software

Lack of possibility to include external CSS to modify the appearance of some widgets.

 
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Kate from G2 Crowd

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