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Compare Teamwork Desk vs Zoho Desk

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comparison of Teamwork Desk vs. Zoho Desk
based on data from user reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Zoho Desk rates 4.3/5 stars with 619 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
FREE
$0 /agent/month
 
Plus
$13 per agent, per month (billed annually)
PROFESSIONAL
$12 /agent/month
 
Pro
$25 per agent, per month (billed annually)
ENTERPRISE
$25 /agent/month
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 26 reviews)
8.6
(Based on 568 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 28 reviews)
8.6
(Based on 570 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 15 reviews)
8.3
(Based on 453 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 14 reviews)
8.6
(Based on 455 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 25 reviews)
8.2
(Based on 513 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 14 reviews)
8.6
(Based on 426 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 28 reviews)
8.8
(Based on 561 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.1%
72.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.8%
21.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
6.5%
 
Marketing and Advertising
25.0%
Information Technology and Services
26.1%
 
Information Technology and Services
20.5%
Computer Software
10.5%
 
Logistics and Supply Chain
6.8%
Marketing and Advertising
4.5%
 
Computer Software
6.8%
Telecommunications
4.3%
 
Internet
6.8%
Internet
4.1%
 
Other
34.1%
Other
50.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Market Research

My team is located throughout the US and Canada and we all use this tool to keep our projects on track. We use Teamwork for everything from tasks to recording time on each task. The calendar / ghantt chart view provide me with multiple views of how the...

Garret A.
User in Information Technology and Services

The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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 No downloads provided.No downloads provided.
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