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Compare Teamwork Desk vs Zoho Desk

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comparison of Teamwork Desk vs. Zoho Desk
based on data from user reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Zoho Desk rates 4.3/5 stars with 712 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
FREE
$0 /agent/month
 
Plus
$13 per agent, per month (billed annually)
PROFESSIONAL
$12 /agent/month
 
Pro
$25 per agent, per month (billed annually)
ENTERPRISE
$25 /agent/month
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 26 reviews)
8.7
(Based on 653 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 28 reviews)
8.6
(Based on 653 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 15 reviews)
8.3
(Based on 521 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 14 reviews)
8.6
(Based on 520 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 25 reviews)
8.3
(Based on 587 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 14 reviews)
8.6
(Based on 485 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 28 reviews)
8.9
(Based on 648 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.1%
72.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.8%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
6.7%
 
Marketing and Advertising
25.0%
Information Technology and Services
25.4%
 
Information Technology and Services
20.5%
Computer Software
11.1%
 
Logistics and Supply Chain
6.8%
Internet
4.5%
 
Internet
6.8%
Telecommunications
4.1%
 
Computer Software
6.8%
Marketing and Advertising
4.1%
 
Other
34.1%
Other
51.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

The ability to be a belt o track multiple web projects at any given time.

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and it┼Ť truly deserving.Simplicity is at it┼Ť best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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