Compare Teamwork Desk vs Zoho Desk

See this comparison of Teamwork Desk vs. Zoho Desk based on data from user reviews. Teamwork Desk rates 4.4/5 stars with 31 reviews. Zoho Desk rates 4.3/5 stars with 509 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
FREE
$0 /agent/month
 
Plus
$13 per agent, per month (billed annually)
PROFESSIONAL
$12 /agent/month
 
Pro
$25 per agent, per month (billed annually)
ENTERPRISE
$25 /agent/month
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 26 reviews)
8.6
(Based on 470 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 28 reviews)
8.6
(Based on 470 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 15 reviews)
8.3
(Based on 369 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 14 reviews)
8.6
(Based on 372 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 25 reviews)
8.2
(Based on 421 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 14 reviews)
8.6
(Based on 346 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 28 reviews)
8.8
(Based on 461 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
77.4%
72.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
19.4%
20.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.2%
7.2%
 
Marketing and Advertising
25.6%
Information Technology and Services
26.6%
 
Information Technology and Services
20.9%
Computer Software
10.8%
 
Computer Software
7.0%
Marketing and Advertising
4.5%
 
Internet
7.0%
Internet
4.3%
 
Publishing
4.7%
Telecommunications
4.0%
 
Other
34.9%
Other
49.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Mike L.
Administrator in Internet

I love how easy and effortless the support system is for our staff and clients. It is also great how it ties in seamlessness with Teamwork Projects.

G2 Crowd User in Maritime

It's fast and intuitive and does exactly what we need for handling emails. They finally launched the iPhone App for the product which works really great!

Most Helpful Critical Review
Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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Kate from G2 Crowd

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