Compare Track-It! vs Whatfix

See this comparison of Track-It! vs. Whatfix based on data from user reviews. Track-It! rates 3.5/5 stars with 68 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 64 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 64 reviews)
9.0
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.5
(Based on 39 reviews)
8.4
(Based on 24 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.0
(Based on 41 reviews)
8.5
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 50 reviews)
10.0
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.0
(Based on 39 reviews)
9.6
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 63 reviews)
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.4%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.2%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
31.3%
16.7%
 
Information Technology and Services
13.8%
Computer Software
28.9%
 
Hospital & Health Care
10.3%
Information Technology and Services
15.8%
 
Utilities
5.7%
Consumer Goods
10.5%
 
Higher Education
5.7%
Internet
7.9%
 
Law Practice
5.7%
Cosmetics
5.3%
 
Other
58.6%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

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Amy H.
User in Computer Software

The support I receive is, to me, one of the most important things about choosing a software vendor to partner with. I'm technical, but not *that* technical, and I was worried about that at the beginning. Chiru has answered my questions over and over and has...

Most Helpful Critical Review
Most Helpful Critical Review
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Yaniv R.
Administrator in Information Technology and Services

The system is now lacking a lot of features, and the features that is has are not integrated together well enough to make it easy to utilize it to the extent that it be used.

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Andrew L.
Administrator in Computer Software

Originally speed from Australia was an issue, however, the Whatfix team were very responsive to our feedback and fixed the issue. Thanks!

 
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Kate avatar
Kate from G2 Crowd

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