Compare Track-It! vs Whatfix

See this comparison of Track-It! vs. Whatfix based on data from user reviews. Track-It! rates 3.6/5 stars with 69 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 65 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
8.0
(Based on 65 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 40 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.0
(Based on 42 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 51 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 40 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 64 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.2%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.9%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.9%
18.2%
 
Information Technology and Services
13.5%
Computer Software
33.3%
 
Hospital & Health Care
10.1%
Information Technology and Services
14.3%
 
Utilities
5.6%
Consumer Goods
9.5%
 
Higher Education
5.6%
Internet
7.1%
 
Law Practice
5.6%
Cosmetics
4.8%
 
Other
59.6%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Anthony C.
User in Banking

Easy to use with no training required. it has a strong support system that responses quickly in resolving queries issues. It has many features compared to other competitors that have been reviewed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Plastics

Reporting is terrible, there isn’t an easy way to get the list software on computers

G2 Crowd User in Consumer Services

Not too much customization with the free version

 
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