Compare UseResponse vs Whatfix

See this comparison of UseResponse vs. Whatfix based on data from user reviews. UseResponse rates 4.9/5 stars with 14 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 13 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 13 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 11 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 11 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.9
(Based on 13 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
18.2%
 
Information Technology and Services
26.3%
Computer Software
33.3%
 
Internet
10.5%
Information Technology and Services
14.3%
 
Computer Software
10.5%
Consumer Goods
9.5%
 
Financial Services
10.5%
Internet
7.1%
 
Semiconductors
10.5%
Cosmetics
4.8%
 
Other
31.6%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

The integrated helpdesk experience with a highly intuitive user interface.

Manzur Husain S.
User in Internet

It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc

Most Helpful Critical Review
Most Helpful Critical Review
Lindsay P.
Administrator in Computer Software

It can be difficult to update flows in advice to prepare for updates we do to our site. There is no easy way to update a current flow and keep it in "draft mode" till we are push site updates.

 
Ask UseResponse a QuestionContact UseResponseAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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