Compare UseResponse vs Whatfix

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comparison of UseResponse vs. Whatfix
based on data from user reviews. UseResponse rates 4.9/5 stars with 14 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 13 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 13 reviews)
9.0
(Based on 33 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 11 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 11 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.9
(Based on 13 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
20.0%
 
Information Technology and Services
26.3%
Computer Software
30.4%
 
Computer Software
10.5%
Information Technology and Services
17.4%
 
Higher Education
10.5%
Consumer Goods
8.7%
 
Semiconductors
10.5%
Internet
6.5%
 
Financial Services
10.5%
Telecommunications
4.3%
 
Other
31.6%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jens H.
Administrator in Financial Services

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal

G2 Crowd User

Very easy creating walkthroughs which can guide users through our new CRM system. Nice admin backend. Task List is very usefull for onboarding, Analythics is powerfull to see the progress of the users and to train them on point. The support of Whatfix is...

Most Helpful Critical Review
Most Helpful Critical Review
Dhruvam N.
Administrator in Information Technology and Services

Personally there was nothing to dislike in this flawless software.

Shai O.
Administrator in Internet

Many of the capabilities can only be implemented using the 'integration' window - meaning writing a code. for none "tech" users (like me) it is not easy and requires frequent help from account manager .

 
Ask UseResponse a QuestionContact UseResponseAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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