Compare UseResponse vs Whatfix

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comparison of UseResponse vs. Whatfix
based on data from user reviews. UseResponse rates 4.9/5 stars with 14 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 13 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 13 reviews)
9.0
(Based on 33 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 11 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 11 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.9
(Based on 13 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 13 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
20.0%
 
Information Technology and Services
26.3%
Computer Software
30.4%
 
Internet
10.5%
Information Technology and Services
17.4%
 
Computer Software
10.5%
Consumer Goods
8.7%
 
Financial Services
10.5%
Internet
6.5%
 
Semiconductors
10.5%
Cosmetics
4.3%
 
Other
31.6%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kapil M.
Administrator in Financial Services

(1) Host the solution on your server or use the cloud option (2) Easily configurable to suit your needs (3) Exceptional support and service by the UseResponse Team using their own tool (4) Continuously improving the product with the feedback gained (5)...

Lindsay P.
Administrator in Computer Software

Whatfix has transformed our onboarding process. The Whatfix Task List allows us to give our user a clear understanding of what they need to do next and track their progress without phone calls. The See Live Widget lets our user walk themselves through our...

Most Helpful Critical Review
Most Helpful Critical Review
Dhruvam N.
Administrator in Information Technology and Services

Personally there was nothing to dislike in this flawless software.

Amy H.
User in Computer Software

There is a moderate level of technical knowledge required to implement Whatfix. Chiru and the rest of the team are always available (really - around the clock) to help me, and they do a good job explaining. They are releasing some new features soon that...

 
Ask UseResponse a QuestionContact UseResponseAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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