Compare Vision Helpdesk, Whatfix, and WalkMe

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
Free Trial
 Request More InformationRequest More Information$ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 44 reviews)
9.0
(Based on 38 reviews)
9.1
(Based on 46 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 44 reviews)
9.1
(Based on 38 reviews)
8.2
(Based on 46 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 42 reviews)
8.4
(Based on 32 reviews)
8.2
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 42 reviews)
8.6
(Based on 32 reviews)
8.4
(Based on 39 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 43 reviews)
9.9
(Based on 38 reviews)
9.3
(Based on 44 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 41 reviews)
9.4
(Based on 32 reviews)
9.4
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.8
(Based on 44 reviews)
9.7
(Based on 37 reviews)
9.1
(Based on 47 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.4%
47.5%
28.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.5%
30.0%
38.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.1%
22.5%
34.0%
 
Non-Profit Organization Management
25.5%
Computer Software
29.4%
Computer Software
27.0%
 
Internet
14.5%
Information Technology and Services
17.6%
Information Technology and Services
17.5%
 
Information Technology and Services
12.7%
Consumer Goods
9.8%
Marketing and Advertising
6.3%
 
Individual & Family Services
5.5%
Internet
5.9%
Internet
4.8%
 
Education Management
5.5%
Telecommunications
3.9%
Insurance
4.8%
 
Other
36.4%
Other
33.3%
Other
39.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Shai O.
Administrator in Internet

Easy to use and operate. building a flow is fast and easy. The system capabilities are flexible and vast. Whatfik team is very responsive and helpful - resolving every challenge quickly and efficiently.

Peter B.
Administrator in Computer Software

Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Everything was a bit slow and buggy at times.

Mohit j.
Administrator in Information Technology and Services

- I would like to see deep analytics of how my guides are being viewed - Not Availabie on mobile platforms

G2 Crowd User in Information Technology and Services

Very expensive.

 
Request More InformationRequest More InformationAsk Whatfix a QuestionContact WhatfixRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.