Compare WebEx vs Zoom

See this comparison of WebEx vs. Zoom based on data from user reviews. WebEx rates 4.2/5 stars with 2739 reviews. Zoom rates 4.5/5 stars with 3387 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Webex Free
Free
Basic
Free
 
PREMIUM 8
$24 per month
Pro
$14.99 per host per month
 
PREMIUM 25
$49 per month
Business
$19.99 per host per month
 
PREMIUM 100
$89 per month
Enterprise
$19.99 per host per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 2509 reviews)
9.2
(Based on 3113 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 2516 reviews)
9.1
(Based on 3129 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 534 reviews)
9.0
(Based on 1124 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 500 reviews)
9.0
(Based on 1082 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 1698 reviews)
8.9
(Based on 2040 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 443 reviews)
9.2
(Based on 978 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.4
(Based on 2464 reviews)
8.6
(Based on 3083 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.7%
48.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.0%
31.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
60.3%
19.7%
 
Information Technology and Services
13.0%
Information Technology and Services
10.0%
 
Computer Software
8.7%
Computer Software
9.1%
 
Hospital & Health Care
7.2%
Higher Education
7.0%
 
Financial Services
6.4%
Internet
6.6%
 
Higher Education
4.6%
Marketing and Advertising
5.0%
 
Other
60.1%
Other
62.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
John H.
User in Computer & Network Security

I’ve used a number of different programs to host webinars over the years and Webex is definitely one of the best. As the host you have complete control over how your presentation is being viewed by the participants. You can also elect to do the audio over a...

Millie B.
User in Information Technology and Services

There's the odd time when business tools are so good you feel like you have to share them with others. Products that are not just ok, but seriously good and you can hand on heart say they improve your business and for me Zoom is top of the list. The...

Most Helpful Critical Review
Most Helpful Critical Review
Josh Harcus I.
User in Marketing and Advertising

I dislike the lag. Seems like I have a lot of issues signing onto the service.

Steve M.
User in Information Technology and Services

I got caught in an infinite loop. This platform would not able to let me upgrade and use it with linux. I downloaded what it asked me too, but it would never let me join a chat / video

 
 No videos provided.

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Ask WebEx a QuestionContact WebExAsk Zoom a QuestionContact Zoom
Kate from G2 Crowd

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