Compare WebEx vs Zoom

See this comparison of WebEx vs. Zoom based on data from user reviews. WebEx rates 4.1/5 stars with 2359 reviews. Zoom rates 4.5/5 stars with 2729 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Webex Free
Free
Basic
Free
 
PREMIUM 8
$24 per month
Pro
$14.99 per host per month
 
PREMIUM 25
$49 per month
Business
$19.99 per host per month
 
PREMIUM 100
$89 per month
Enterprise
$19.99 per host per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 2179 reviews)
9.2
(Based on 2530 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 2188 reviews)
9.1
(Based on 2545 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 445 reviews)
9.1
(Based on 876 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 421 reviews)
9.0
(Based on 851 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 1472 reviews)
8.9
(Based on 1658 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 372 reviews)
9.2
(Based on 774 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.3
(Based on 2147 reviews)
8.6
(Based on 2514 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.5%
47.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.9%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
60.5%
19.8%
 
Information Technology and Services
13.5%
Information Technology and Services
10.6%
 
Computer Software
8.5%
Computer Software
9.0%
 
Hospital & Health Care
7.4%
Higher Education
7.0%
 
Financial Services
5.9%
Internet
6.7%
 
Higher Education
4.5%
Marketing and Advertising
4.9%
 
Other
60.1%
Other
61.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Ryan P.
User in Information Technology and Services

WebEx meeting center is an okay tool for hosting online meetings. It gets the job done. But WebEx event center has revolutionized online meetings. With Event Center you can move beyond standard online meetings and create (and record) powerful events with...

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Millie B.
User in Information Technology and Services

There's the odd time when business tools are so good you feel like you have to share them with others. Products that are not just ok, but seriously good and you can hand on heart say they improve your business and for me Zoom is top of the list. The...

Most Helpful Critical Review
Most Helpful Critical Review
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Josh Harcus I.
User in Marketing and Advertising

I dislike the lag. Seems like I have a lot of issues signing onto the service.

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Matt S.
Administrator in Legal Services

I noticed some lag during video calls more often than not and also ran into issues with compatibility with webcams.

 
 No videos provided.

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

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Kate from G2 Crowd

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