Compare Yext vs BirdEye
See this
comparison of Yext vs. BirdEye
based on data from user reviews. Yext rates 4.0/5 stars with 60 reviews. BirdEye rates 4.7/5 stars with 357 reviews. Each product's score is calculated by real-time data from verified user reviews.
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Yext
Yext
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BirdEye
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Pricing

 
Free Trial
Free Trial
Yext
Free Trial
BirdEye
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
9.3
Ease of Use
Ease of Use
8.2
9.3
Ease of Setup
Ease of Setup
8.2
9.1
Ease of Admin
Ease of Admin
8.2
9.4
Quality of Support
Quality of Support
8.2
9.4
Ease of Doing Business With
Ease of Doing Business With
8.1
9.5
Product Direction (% positive)
Product Direction (% positive)
7.7
9.5
Meets Requirements
Yext
8.3
BirdEye
9.3
Ease of Use
Yext
8.2
BirdEye
9.3
Ease of Setup
Yext
8.2
BirdEye
9.1
Ease of Admin
Yext
8.2
BirdEye
9.4
Quality of Support
Yext
8.2
BirdEye
9.4
Ease of Doing Business With
Yext
8.1
BirdEye
9.5
Product Direction (% positive)
Yext
7.7
BirdEye
9.5

Features

Consumer Intelligence
Customer Feedback
Yext
8.7
BirdEye
9.1
Competitive Intelligence
Yext
7.9
BirdEye
9.1
Sentiment Analysis
Yext
7.9
BirdEye
8.8
Reporting
Revenue Reporting
Yext
7.5
BirdEye
10.0
Corporate Reporting
Yext
8.3
BirdEye
9.1
Dashboard
Yext
8.9
BirdEye
9.0
Media Monitoring
Social Networks Monitoring
Yext
8.1
BirdEye
9.0
Social Media Management
Yext
8.0
BirdEye
9.3
Digital Media Monitoring
Yext
7.9
BirdEye
8.8
In-House Management
Employee Performance
Yext
7.8
BirdEye
9.3
Team Workflow
Yext
8.9
BirdEye
9.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
75.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
18.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
46.7%
6.2%
Yext
Small-Business
33.3%
Mid-Market
20.0%
Enterprise
46.7%
BirdEye
Small-Business
75.1%
Mid-Market
18.6%
Enterprise
6.2%

Reviewers' Industry

 
Marketing and Advertising
19.8%
Hospital & Health Care
13.2%
 
Hospital & Health Care
9.4%
Medical Practice
9.5%
 
Retail
7.3%
Marketing and Advertising
8.9%
 
Restaurants
7.3%
Health, Wellness and Fitness
8.1%
 
Financial Services
6.3%
Construction
6.8%
 
Other
50.0%
Other
53.6%
Yext
Marketing and Advertising
19.8%
Hospital & Health Care
9.4%
Retail
7.3%
Restaurants
7.3%
Financial Services
6.3%
Other
50.0%
BirdEye
Hospital & Health Care
13.2%
Medical Practice
9.5%
Marketing and Advertising
8.9%
Health, Wellness and Fitness
8.1%
Construction
6.8%
Other
53.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
Most Helpful Critical Review
Sally B.
Agency in Marketing and Advertising

Yext seems to have the monopoly on this system. When Yext came about, you could no longer individually update a business' address, info, etc... you had to "pay to play" so to speak. I also am not a fan of the 2 week lag in reporting and somewhat confusing...

G2 Crowd User in Computer Software

The service itself did not function as advertised. Campaigns did not send properly - several times they were sent, only soliciting for internal (Birdeye) reviews and not review sites . Campaigns were sent at incorrect times. Birdeye's implementation...

 
Yext
Most Helpful Favorable Review
G2 Crowd User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Most Helpful Critical Review
Sally B.
Agency in Marketing and Advertising

Yext seems to have the monopoly on this system. When Yext came about, you could no longer individually update a business' address, info, etc... you had to "pay to play" so to speak. I also am not a fan of the 2 week lag in reporting and somewhat confusing...

BirdEye
Most Helpful Favorable Review
Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
G2 Crowd User in Computer Software

The service itself did not function as advertised. Campaigns did not send properly - several times they were sent, only soliciting for internal (Birdeye) reviews and not review sites . Campaigns were sent at incorrect times. Birdeye's implementation...

Screenshots

 
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Yext
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