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Compare Zuora vs Recurly

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comparison of Zuora vs. Recurly
based on data from user reviews. Zuora rates 3.9/5 stars with 158 reviews. Recurly rates 3.9/5 stars with 39 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Nine
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Enterprise
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Growth
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Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 139 reviews)
8.1
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
7.8
(Based on 137 reviews)
8.2
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 78 reviews)
8.2
(Based on 18 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 81 reviews)
8.5
(Based on 18 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.6
(Based on 131 reviews)
7.8
(Based on 34 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.9
(Based on 84 reviews)
7.8
(Based on 16 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 139 reviews)
6.4
(Based on 38 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.1%
43.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
61.0%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
31.8%
23.1%
 
Computer Software
30.7%
Computer Software
30.2%
 
Information Technology and Services
10.9%
Internet
22.6%
 
Internet
7.3%
Information Technology and Services
15.1%
 
Telecommunications
5.2%
Retail
5.7%
 
Marketing and Advertising
5.2%
Apparel & Fashion
5.7%
 
Other
40.6%
Other
20.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Meighan B.
Administrator in Information Technology and Services

My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...

Nathanael B.
User in Retail

Recurly allows you to manage sophisticated tools for managing subscription plans, promotions, churn, and fraud. The program interface is easy in its work and attractive. You can monitor your reporting.

Most Helpful Critical Review
Most Helpful Critical Review
Melissa H.
User in Telecommunications

We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...

G2 Crowd User

Their coupon functionality is bogus at best. You can't assign other plan types to coupons once created. Any business, especially a fast-paced business, often has the need to introduce new plans for their customers. You want to honor some coupons for the new...

 
 

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