How do you indicate results or ROI of using SkillSurvey Reference?
A study published in the International Journal of Selection and Assessment examined the correlation between pre-hire reference ratings and performance on the new job. The question asked was this, could reference feedback and ratings from the Pre-Hire 360 process truly be used to predict future work performance? According to this peer-reviewed, published research, organizations that utilize pre-hire performance data in their hiring process achieve clear benefits: Anticipate future performance – The higher the references’ performance rating, the better the supervisor performance review once on the job.
Reduced turnover – Our customers have experienced first-year turnover reductions of 35 percent. Improve satisfaction – By selecting employees with a track record of exceptional customer service as perceived by their references, overall customer satisfaction scores increased by an average of 16 percent year-over-year. To explore how these results can benefit your organization, check out our ROI calculator at http://www.skillsurvey.com/resource/reference-check-roi-calculator/